13/06/2022 – Present | Remote | grafana.com
01/11/2021 – 31/05/2022 | Brno, Czechia | smartlook.com
As the first UX researcher, I was primarily responsible for designing and conducting foundational research to inform the strategic direction of the product. I was helping and advising UX designers, PMs, Marketing, and Sales specialists with various tasks related to understanding the users of our product. I was building up the research operations from scratch with a focus on transparency, efficient, and scalability of research practice.
About Smartlook
Smartlook is an early-stage technology startup developing a digital experience monitoring tool. The core of the product is an advanced session replays engine enhanced with various analytical and monitoring functionalities. In late 2020, Smartlook secured a €3M investment in series A and aims for rapid growth and expansion in upcoming years. A few months after I left, Smarlook was acquired by Cisco.01/01/2020 – 07/06/2021 (1 yr 6 mos) | Remote | gitlab.com
I collaborated with 4-7 product teams working on the IT operations-related functionality of GitLab – application performance monitoring, incident management, and infrastructure configuration among others.
I mentored the teams on topics related to design decision-making, research design, and research process. I designed and conducted strategic research studies tackling high-impact product areas and studies that required high expertise, like the Kano model, comparative navigation evaluation, or benchmarking surveys.
About GitLab
GitLab is a web-based DevOps lifecycle platform used by more than 30 milion users. The company is one of the biggest all-remote companies in the world with unique company culture. I worked there during its pre-IPO unicorn period.01/01/2018 – 31/12/2019 (2 yrs) | Brno, Czechia | kiwi.com
I was responsible for research spanning the whole product lifecycle for 6 product teams. I was designing and conducting formative and summative research studies with B2C as well as B2B users. I led and mentored other UX researchers on both a per-project and long-term basis.
I significantly contributed to the improvement and systematization of the UX research efforts and participated in the recruitment of new team members.
About Kiwi.com
Kiwi.com's product is a travel search engine and OTA in one. The algorithms behind it create efficient combinations of air and ground transport, ride-hailing that cannot be found anywhere else. Kiwi.com is one of the most successful Czech startups with a turnover of more than €1.3Bn in 2019.01/07/2015 – 31/12/2017 (2 yrs 6 mos) | Brno, Czechia | aerospace.honeywell.com
I worked on R&D projects aimed at introducing modern technologies, primarily multimodal interaction, to the aircraft cockpit. I designed and conducted research studies where I collected requirements from users and tested usability of our prototypes. Also, I actively collaborated on designing the prototypes.
On daily basis, I used advanced flight simulation equipment and worked with highly skilled subject matter experts, like pilots and ATC specialists.
About Honeywell
Honeywell International Inc. is a giant multinational conglomerate producing everything from to shoes and ACs to cockpit systems and spacecraft parts.01/07/2014 – 15/06/2015 (11 mos) | Moscow, Russia | usabilitylab.ru
As a consultant, I worked on projects for various clients from the telecom, banking, and retail industries. I prototyped and tested the usability of the web, mobile, and ATM interfaces.
About UsabilityLab
UsabilityLab LLC is one of the biggest and oldest usability consultancy firms in Russia.at Faculty of Informatics, Masaryk University
08/07/2015 – 30/06/2019 | Brno, Czechia | www.fi.muni.cz
A program focused on modern trends in Software Engineering and IT management. The topic of my thesis was general design theory.
at Faculty of Informatics, Masaryk University
08/07/2010 – 02/02/2015 | Brno, Czechia | www.fi.muni.cz
An interdisciplinary program where the core Computer Science curriculum was combined with Sociology, especially research methodology. In my thesis, I wrote about an HCI experiment where I measured and compared the efficiency of text input using two types of virtual keyboards.
- Mother tongue: Slovak
- Other languages: English, Russian, Czech
- Data analysis: SPSS, Atlas.ti, Dovetail, UserTesting.com, FullStory, Lookback, Cogulator
- Prototyping: Miro, Balsamiq
- Programing: Python, HTML & CSS, SQL, Git
- Modeling: BPMN, GOMS
A learning curriculum about principles and techniques of Lean and Toyota manufacturing, the predecessors of DevOps philosophy. Learning took several weeks and was concluded by a capstone project.
LinkedIn Learning course (10 hours) with a detailed introduction to cloud development and offering of the top vendors including Amazon AWS, Microsoft Azure, Google Cloud.