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Zendesk Tickets: groups and priority#1580

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aaronschachter merged 6 commits intoDoSomethingArchive:devfrom
aaronschachter:zendesk_groups
Mar 31, 2014
Merged

Zendesk Tickets: groups and priority#1580
aaronschachter merged 6 commits intoDoSomethingArchive:devfrom
aaronschachter:zendesk_groups

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@aaronschachter
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Closes #928

Creates admin form to configure each Cause term's with a corresponding Zendesk group_id.

Because each group is created with the same name as the Cause term, we can get away with populating the variables in a hook_update_N function.

The admin form exists for if/when the names or groups should ever change. Also validates entered values against the Zendesk API to make sure the entered group_id value is valid.

Creates ticket with the group_id if it exists. Also if the form is rendered on a staff pick, the ticket is given high priority.

@aaronschachter aaronschachter changed the title Zendesk group variables Zendesk Tickets: groups and priority Mar 28, 2014
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👍

aaronschachter added a commit that referenced this pull request Mar 31, 2014
Zendesk Tickets: groups and priority
@aaronschachter aaronschachter merged commit 5922753 into DoSomethingArchive:dev Mar 31, 2014
@aaronschachter aaronschachter deleted the zendesk_groups branch March 31, 2014 14:55
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Zendesk: Ticket Groups

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