From d296219710afd7b33bcb25bbd1157ad6b5fdb9d6 Mon Sep 17 00:00:00 2001
From: Maddy Lewis <mlewis@expensify.com>
Date: Fri, 27 Jun 2025 09:01:40 -0400
Subject: [PATCH 01/12] Add new help documentation files for preferences and
 workspaces

- Created help/ref/settings/preferences/index.md with theme, language, and notification preferences help
- Updated help/ref/home/index.md with comprehensive navigation and feature overview
- Updated help/ref/settings/workspaces/index.md with workspace creation and management guidance
- Content derived from existing new-expensify articles for consistency
---
 help/ref/home/index.md                     | 74 ++++++++++----------
 help/ref/settings/preferences/index.md     | 47 +++++++++++++
 help/ref/settings/wallet/business/index.md | 80 ++++++++++++++++++++++
 help/ref/settings/wallet/personal/index.md | 60 ++++++++++++++++
 help/ref/settings/workspaces/index.md      | 73 ++++++++++++++++----
 5 files changed, 284 insertions(+), 50 deletions(-)
 create mode 100644 help/ref/settings/preferences/index.md
 create mode 100644 help/ref/settings/wallet/business/index.md
 create mode 100644 help/ref/settings/wallet/personal/index.md

diff --git a/help/ref/home/index.md b/help/ref/home/index.md
index 9aad7c4e66a2..e97165f45c5f 100644
--- a/help/ref/home/index.md
+++ b/help/ref/home/index.md
@@ -3,56 +3,54 @@ layout: product
 title: Expensify Chat
 ---
 
-# Chat
+# Navigating Expensify
 
-Chat is the foundation of New Expensify. Every expense, expense report, workspace, or member has an associated "chat", which you can use to record additional details, or collaborate with others. Every chat has the following components:
+Get familiar with Expensify's intuitive navigation system designed for easy access to all your tools.
 
-## Header
+## Left-hand Navigation Bar
 
-This shows who you are chatting with (or what you are chatting about). You can press the header for more details on the chat, or additional actions to take upon it.
+The vertical **left-hand bar** is your main navigation hub:
 
-## Comments
+- **Expensify logo** - Click to return to your Inbox (homepage)
+- **Inbox** - Your personalized dashboard with action items and reminders
+- **Reports** - Access all your expense reports and filtering tools
+- **Workspaces** - Manage company and personal workspace settings
+- **Account** - Personal settings, profile, and preferences
+- **Global Create** button - Quick access to create reports, expenses, invoices, and chats
 
-The core of the chat are its comments, which come in many forms:
+## Inbox Overview
 
-- **Text** - Rich text messages stored securely and delivered via web, app, email, or SMS.
-- **Images & Documents** - Insert photos, screenshots, movies, PDFs, or more, using copy/paste, drag/drop, or the attach button.
-- **Expenses** - Share an expense in the chat, either to simply track and document it, or to submit for reimbursement.
-- **Tasks** - Record a task, and optionally assign it to someone (or yourself!).
+Your **Inbox** serves as the homepage and shows:
+- Smart reminders to submit, approve, or reconcile expenses
+- Real-time updates on recent actions and flagged reports
+- List of chats with other employees in your organization
+- Personalized action items based on your role and activity
 
-## Actions
+## Chat Features
 
-Hover (or long press) on a comment to see additional options, including:
+Every expense, report, or workspace has an associated chat for collaboration:
+- **Text messages** with rich formatting support
+- **Images & Documents** via copy/paste, drag/drop, or attach button
+- **Expenses** to track and submit for reimbursement  
+- **Tasks** to assign and manage work items
+- **@Mentions** to invite anyone by email or phone number
 
-- **React** - Throw a ♥️😂🔥 like on anything!
-- **Reply in thread** - Go deeper by creating a new chat on any comment.
-- **Mark unread** - Flag it for reading later, at your convenience.
+## Reports Section
 
-## Composer
+The **Reports** tab consolidates filtering and reporting:
+- Use the **Workspace filter** inside the Filters menu to refine results
+- Apply filters and queries that update automatically
+- View all expense reports across your workspaces
 
-Use the composer at the bottom to write new messages:
+## Quick Actions
 
-- **Markdown** - Format text using **bold**, *italics*, and [more](https://help.expensify.com/articles/new-expensify/chat/Send-and-format-chat-messages).
-- **Mention** - Invite or tag anyone in the world to any chat by putting an @ in front of their email address or phone number (e.g., **@awong@marslink.web**, or **@415-867-5309**).
+Use the **Global Create** button to quickly:
+- Start a new chat or conversation
+- Create an expense report
+- Add an expense or receipt
+- Create a task or invoice
+- Submit expenses for approval
 
 ---
 
-# Inbox
-
-The Inbox is a prioritized "to do" list, highlighting exactly what you need to do next. It consists of:
-
-## Priorities
-
-At the top of the Inbox are the most important tasks you should do first, which include:
-
-- Expense reports waiting on you
-- Tasks assigned to you
-- Chats that have mentioned you
-- Anything you have pinned
-
-## Chats
-
-Beneath the priorities are a list of chats (with unread chats highlighted in bold), in one of two view modes:
-
-- **Most Recent** - Lists every chat, ordered by whichever was most recently active.
-- **Focus** - Only lists chats with unread messages, sorted alphabetically.
+**Tip:** Navigation is consistent across web, mobile, and desktop versions of Expensify.
diff --git a/help/ref/settings/preferences/index.md b/help/ref/settings/preferences/index.md
new file mode 100644
index 000000000000..6ab8b1b52393
--- /dev/null
+++ b/help/ref/settings/preferences/index.md
@@ -0,0 +1,47 @@
+---
+layout: product
+title: Expensify Chat
+---
+
+# Preferences
+
+Customize your Expensify experience with these preference settings:
+
+## Theme
+Change the app's appearance to suit your preference:
+- **Dark Mode** - Easy on the eyes in low-light environments
+- **Light Mode** - Bright, clean interface for well-lit spaces  
+- **Use Device Settings** - Automatically match your device's theme
+
+**To change your theme:**
+1. Go to **Account > Preferences**
+2. Click **Theme** and choose your preferred option
+3. Your theme applies across web, mobile, and desktop versions
+
+## Language
+Expensify supports multiple languages including:
+- English, Español, Deutsch, Français, Italiano
+- 日本語, Nederlands, Polski, Português (BR)
+- 中文 (简体)
+
+**To change your language:**
+1. In the left-hand menu, select **Account > Preferences**
+2. Tap or click on **Language**
+3. Choose your preferred language from the list
+4. Your account will update automatically
+
+## Notifications
+Control how and when you receive updates:
+- **Receive relevant feature updates and Expensify news**
+- **Mute all sounds from Expensify**
+
+**To manage notifications:**
+1. Go to **Account > Preferences**
+2. Toggle notification settings on or off as needed
+
+## Payment Currency
+Set your default currency for expense tracking and reimbursements.
+
+---
+
+**Note:** Preference changes only affect your personal account view. Workspace members must update their own settings individually. 
\ No newline at end of file
diff --git a/help/ref/settings/wallet/business/index.md b/help/ref/settings/wallet/business/index.md
new file mode 100644
index 000000000000..35eb18a44df1
--- /dev/null
+++ b/help/ref/settings/wallet/business/index.md
@@ -0,0 +1,80 @@
+---
+layout: product
+title: Expensify Chat
+---
+
+# Business Bank Accounts
+
+Connect a verified business bank account to unlock employee reimbursements, bill payments, and Expensify Card issuance. Supported currencies include USD, CAD, GBP, EUR, and AUD.
+
+# Getting Started
+
+# Enable Payment Features
+1. Go to **Workspaces > [Workspace Name] > More Features**
+2. Click **Enable Workflows**
+3. Enable **Make or Track Payments**
+4. Click **Connect Bank Account** to begin setup
+
+# To connect your bank account:
+1. Choose to **Connect online with Plaid** (recommended) or **Connect manually**
+2. Select your bank and provide credentials or enter details manually
+3. Upload front and back of current U.S.-issued photo ID and take a live selfie
+4. Add company information:
+   - Company name and physical address (no PO boxes)
+   - Tax Identification Number (TIN)
+   - Company website (required for most payment features)
+   - Industry classification code
+5. Indicate if you have beneficial owners (individuals who own 25% or more of the business)
+6. Submit for verification
+
+# Account Validation
+
+After approval, you'll receive **three test transactions** (two withdrawals, one deposit):
+
+1. Wait **1-2 business days** for transactions to appear
+2. Go to **Workspaces > [Workspace Name] > Bank Account**
+3. Enter the exact transaction amounts
+4. Account becomes fully validated
+
+# Missing Test Transactions
+If transactions don't appear:
+- Contact your bank to enable ACH direct debits
+- Provide ACH Company IDs: `1270239450`, `4270239450`, `2270239450`
+- ACH Originator Name: `Expensify`
+
+# Payment Capabilities
+
+**Employee reimbursements** - Direct ACH transfers
+**Bill payments** - Pay vendors and suppliers
+**Expensify Card issuance** - Provide company cards
+**Invoice collections** - Accept payments for invoices
+
+# Requirements
+
+- U.S. business bank account in company name
+- Physical U.S. address for business and individuals
+- U.S. photo ID and SSN for account holder and beneficial owners
+- Company website for verification
+
+# Account Management
+
+# Sharing Access
+1. Go to **Settings > Account > Wallet**
+2. Click **Share** next to the bank account
+3. Enter admin's email address
+4. Admin must revalidate with new test transactions (1-2 business days)
+
+# Troubleshooting
+
+# Account Locked
+1. Go to **Settings > Workspaces > [Workspace Name] > Bank Account**
+2. Click **Fix** to request support review
+
+# Verification Issues
+- Document requests required for compliance
+- Address must be physical U.S. location
+- Contact Concierge for assistance
+
+---
+
+**Note:** Business bank accounts require full verification and validation before payment features become active. Process typically takes 1-2 business days. 
\ No newline at end of file
diff --git a/help/ref/settings/wallet/personal/index.md b/help/ref/settings/wallet/personal/index.md
new file mode 100644
index 000000000000..1c94dffe5525
--- /dev/null
+++ b/help/ref/settings/wallet/personal/index.md
@@ -0,0 +1,60 @@
+---
+layout: product
+title: Expensify Chat
+---
+
+# Personal Bank Accounts
+
+Connect your personal bank account to receive reimbursements and payments directly. Expensify supports bank accounts from over 190 countries.
+
+# Adding a Bank Account
+
+# U.S. Bank Accounts
+For U.S. accounts, Expensify uses **Plaid** for secure verification:
+
+**To connect a U.S. bank account:**
+1. Go to **Settings > Wallet > Bank Accounts**
+2. Click **Add Bank Account**
+3. Select **United States** as your country
+4. Follow the **Plaid** connection flow
+5. Choose your bank and enter login credentials
+
+# International Bank Accounts
+Non-U.S. accounts are added manually:
+
+**To connect an international bank account:**
+1. Go to **Settings > Wallet > Bank Accounts**
+2. Click **Add Bank Account**
+3. Select your **country** from the list
+4. Enter your bank account details (account number, routing/SWIFT code)
+5. Add bank name, address, and personal details
+6. Accept Terms of Service and click **Confirm**
+
+# Account Management
+
+- Add multiple personal bank accounts as needed
+- Only one account can be set as the default for reimbursements
+- Use the three-dot menu to manage or delete accounts
+- No fees for adding or using personal bank accounts
+
+# Supported Features
+
+**Reimbursements** - Receive expense report reimbursements directly
+**Invoice payments** - Get paid for invoices you send
+**Multi-currency support** - Receive payments in your local currency
+
+# Troubleshooting
+
+If you haven't received a reimbursement:
+- Check the estimated deposit date on your expense report
+- Verify your bank account is set as the default
+- Contact your bank to confirm no holds on incoming transfers
+
+For connection issues:
+- U.S. accounts: Try reconnecting through Plaid
+- International accounts: Verify all bank details are accurate
+- Contact Concierge if problems persist
+
+---
+
+**Note:** Personal bank accounts are for receiving payments only. To send payments or issue Expensify Cards, you'll need to connect a verified business bank account. 
\ No newline at end of file
diff --git a/help/ref/settings/workspaces/index.md b/help/ref/settings/workspaces/index.md
index 5d9b1971839b..0642446b89e4 100644
--- a/help/ref/settings/workspaces/index.md
+++ b/help/ref/settings/workspaces/index.md
@@ -5,20 +5,69 @@ title: Expensify Chat
 
 # Workspaces
 
-Workspaces allow for a wide range of features, including:
+Workspaces help you manage company expenses, enforce policies, and integrate with accounting software. Each workspace has its own rules, settings, and features.
 
-- **Categorize** and **submit** expenses  
-- **Approve** and **reimburse** expenses  
-- Sync with **accounting packages**  
-- Connect to **company card feeds**  
-- Manage **Expensify Cards**  
-- **Chat** with colleagues, partners, and clients  
-- … and lots more!
+## Creating a Workspace
 
-Workspaces come in two variations:
+**To create a new workspace:**
+1. In the left-hand menu, select **Workspaces**
+2. Click **New workspace**
+3. Click **Name** to give your workspace a name
+4. Click **Default Currency** to set your preferred currency
 
-- **Collect** workspaces start at $5/member, and include all the basics for running a small business.  
-- **Control** workspaces start at $9/member, and provide advanced capabilities, more powerful accounting sync, and more sophisticated approval flows.
+**Your first workspace includes:**
+- Free 30-day trial
+- Access to Setup Specialist via #admins chat room
+- Help from Concierge in your Inbox
 
-In general you would create one Workspace for each company you manage. You can create and join as many workspaces as you like.
+## Managing Members
+
+**To invite team members:**
+1. Click **Members** in the left-hand menu
+2. Click **Invite member**
+3. Enter names, emails, or phone numbers
+4. Click **Next**, add an optional message, and click **Invite**
+
+**Member vs Admin roles:**
+- **Members** can submit their own reports and approve assigned reports
+- **Admins** can approve all workspace reports, view all reports, and edit workspace settings
+
+**To assign admin roles:**
+1. Select **Members** in the left-hand menu
+2. Click a member's name
+3. Click **Role** and select **Admin**
+
+## Key Features
+
+**Categories** - Organize and track expenses (imported automatically if connected to accounting software)
+
+**Approval Workflows** - Automate expense report reviews:
+- Toggle **Add Approvals** on under **Workflows**
+- Set a default first approver for all expenses
+- Create custom workflows for specific members
+
+**Accounting Integrations** - Connect to:
+- QuickBooks Online
+- Xero
+- NetSuite  
+- Sage Intacct
+
+**Additional Features** (enable via **More Features**):
+- Expensify Cards for company spending
+- Distance tracking for mileage
+- Tags for detailed expense coding
+- Company card connections
+
+## Workspace Settings
+
+Access all workspace configuration from the **Workspaces** tab:
+- **Overview** - Name, currency, description, and sharing options
+- **Members** - Invite, remove, and manage member roles
+- **Categories** - Add and organize expense categories
+- **Workflows** - Set up approval and payment processes
+- **More Features** - Enable additional workspace capabilities
+
+---
+
+**Tip:** Use the **Share** option on your workspace profile to get an invite link or QR code for easy member onboarding.
 

From 1cec43f92446356b2bb29b6d878d86e0a98891d0 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 12:06:39 -0400
Subject: [PATCH 02/12] Update index.md

---
 help/ref/settings/wallet/business/index.md | 82 +++++++---------------
 1 file changed, 26 insertions(+), 56 deletions(-)

diff --git a/help/ref/settings/wallet/business/index.md b/help/ref/settings/wallet/business/index.md
index 35eb18a44df1..49be19b7ee54 100644
--- a/help/ref/settings/wallet/business/index.md
+++ b/help/ref/settings/wallet/business/index.md
@@ -1,80 +1,50 @@
 ---
 layout: product
-title: Expensify Chat
+title: Business Bank Accounts
 ---
 
 # Business Bank Accounts
 
-Connect a verified business bank account to unlock employee reimbursements, bill payments, and Expensify Card issuance. Supported currencies include USD, CAD, GBP, EUR, and AUD.
+Connect a verified business bank account to unlock payment features like reimbursements, bill pay, invoice collections, and Expensify Card issuance. Supported currencies: USD, CAD, GBP, EUR, and AUD.
 
-# Getting Started
+## Getting Started
+
+### Enable Payment Features
 
-# Enable Payment Features
 1. Go to **Workspaces > [Workspace Name] > More Features**
 2. Click **Enable Workflows**
-3. Enable **Make or Track Payments**
-4. Click **Connect Bank Account** to begin setup
+3. Turn on **Make or Track Payments**
+4. Click **Connect Bank Account** to start setup
+
+## Connect Your Bank Account
 
-# To connect your bank account:
 1. Choose to **Connect online with Plaid** (recommended) or **Connect manually**
-2. Select your bank and provide credentials or enter details manually
-3. Upload front and back of current U.S.-issued photo ID and take a live selfie
-4. Add company information:
-   - Company name and physical address (no PO boxes)
+2. Pick your bank and sign in or enter details manually
+3. Upload a valid U.S.-issued photo ID (front and back) and take a live selfie
+4. Enter your company details:
+   - Name and physical address (no PO boxes)
    - Tax Identification Number (TIN)
-   - Company website (required for most payment features)
+   - Company website (required for most features)
    - Industry classification code
-5. Indicate if you have beneficial owners (individuals who own 25% or more of the business)
-6. Submit for verification
-
-# Account Validation
-
-After approval, you'll receive **three test transactions** (two withdrawals, one deposit):
-
-1. Wait **1-2 business days** for transactions to appear
-2. Go to **Workspaces > [Workspace Name] > Bank Account**
-3. Enter the exact transaction amounts
-4. Account becomes fully validated
+5. Submit everything for verification
+6. Validate your connection with test transactions
 
-# Missing Test Transactions
-If transactions don't appear:
-- Contact your bank to enable ACH direct debits
-- Provide ACH Company IDs: `1270239450`, `4270239450`, `2270239450`
-- ACH Originator Name: `Expensify`
+## What You Can Do
 
-# Payment Capabilities
+Once your account is verified, you’ll be able to:
 
-**Employee reimbursements** - Direct ACH transfers
-**Bill payments** - Pay vendors and suppliers
-**Expensify Card issuance** - Provide company cards
-**Invoice collections** - Accept payments for invoices
+- **Reimburse employees** via ACH
+- **Pay vendors and suppliers**
+- **Issue Expensify Cards** to your team
+- **Collect invoice payments** from clients
 
-# Requirements
+## Sharing Access
 
-- U.S. business bank account in company name
-- Physical U.S. address for business and individuals
-- U.S. photo ID and SSN for account holder and beneficial owners
-- Company website for verification
-
-# Account Management
-
-# Sharing Access
 1. Go to **Settings > Account > Wallet**
 2. Click **Share** next to the bank account
-3. Enter admin's email address
-4. Admin must revalidate with new test transactions (1-2 business days)
-
-# Troubleshooting
-
-# Account Locked
-1. Go to **Settings > Workspaces > [Workspace Name] > Bank Account**
-2. Click **Fix** to request support review
-
-# Verification Issues
-- Document requests required for compliance
-- Address must be physical U.S. location
-- Contact Concierge for assistance
+3. Enter the admin’s email
+4. The new admin will need to revalidate the account (takes 1–2 business days)
 
 ---
 
-**Note:** Business bank accounts require full verification and validation before payment features become active. Process typically takes 1-2 business days. 
\ No newline at end of file
+**Heads up:** Your bank account must be fully verified before any payment features go live. The process usually takes 1–2 business days.

From 5b5bb2b406ca468b50149a55a6ae4d7ac6527b18 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 12:12:18 -0400
Subject: [PATCH 03/12] Update index.md

---
 help/ref/settings/wallet/personal/index.md | 55 ++++------------------
 1 file changed, 10 insertions(+), 45 deletions(-)

diff --git a/help/ref/settings/wallet/personal/index.md b/help/ref/settings/wallet/personal/index.md
index 1c94dffe5525..6748a0568c12 100644
--- a/help/ref/settings/wallet/personal/index.md
+++ b/help/ref/settings/wallet/personal/index.md
@@ -1,60 +1,25 @@
 ---
 layout: product
-title: Expensify Chat
+title: Personal Bank Account
 ---
 
 # Personal Bank Accounts
 
-Connect your personal bank account to receive reimbursements and payments directly. Expensify supports bank accounts from over 190 countries.
+Add your personal bank account to get reimbursed or paid — no paper checks, no waiting around. Expensify supports banks in over 190 countries.
 
-# Adding a Bank Account
+## Adding a Personal Bank Account
 
-# U.S. Bank Accounts
-For U.S. accounts, Expensify uses **Plaid** for secure verification:
-
-**To connect a U.S. bank account:**
-1. Go to **Settings > Wallet > Bank Accounts**
-2. Click **Add Bank Account**
-3. Select **United States** as your country
-4. Follow the **Plaid** connection flow
-5. Choose your bank and enter login credentials
-
-# International Bank Accounts
-Non-U.S. accounts are added manually:
-
-**To connect an international bank account:**
 1. Go to **Settings > Wallet > Bank Accounts**
 2. Click **Add Bank Account**
-3. Select your **country** from the list
-4. Enter your bank account details (account number, routing/SWIFT code)
-5. Add bank name, address, and personal details
-6. Accept Terms of Service and click **Confirm**
-
-# Account Management
-
-- Add multiple personal bank accounts as needed
-- Only one account can be set as the default for reimbursements
-- Use the three-dot menu to manage or delete accounts
-- No fees for adding or using personal bank accounts
-
-# Supported Features
-
-**Reimbursements** - Receive expense report reimbursements directly
-**Invoice payments** - Get paid for invoices you send
-**Multi-currency support** - Receive payments in your local currency
-
-# Troubleshooting
+3. Select your **country** from the dropdown
+4. Connect with **Plaid** (for banks located in the U.S.) or enter your details manually
 
-If you haven't received a reimbursement:
-- Check the estimated deposit date on your expense report
-- Verify your bank account is set as the default
-- Contact your bank to confirm no holds on incoming transfers
+## What You Can Do
 
-For connection issues:
-- U.S. accounts: Try reconnecting through Plaid
-- International accounts: Verify all bank details are accurate
-- Contact Concierge if problems persist
+- **Get reimbursed** for expense reports
+- **Receive invoice payments**
+- **Use multi-currency support** to get paid in your local currency
 
 ---
 
-**Note:** Personal bank accounts are for receiving payments only. To send payments or issue Expensify Cards, you'll need to connect a verified business bank account. 
\ No newline at end of file
+**Heads up:** Personal accounts are for receiving funds only. If you want to send payments or issue Expensify Cards, you’ll need to connect a verified business bank account.

From f14f9028b2e287976dca0d45ec7af4a11b2569a0 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 12:13:53 -0400
Subject: [PATCH 04/12] Update index.md

---
 help/ref/home/index.md | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/help/ref/home/index.md b/help/ref/home/index.md
index e97165f45c5f..52a147d08fbd 100644
--- a/help/ref/home/index.md
+++ b/help/ref/home/index.md
@@ -44,7 +44,7 @@ The **Reports** tab consolidates filtering and reporting:
 
 ## Quick Actions
 
-Use the **Global Create** button to quickly:
+Use the green **Create** button to quickly:
 - Start a new chat or conversation
 - Create an expense report
 - Add an expense or receipt

From b2cb28880b3930d8e369335b18c44beecc49e8d6 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 12:14:24 -0400
Subject: [PATCH 05/12] Update index.md

---
 help/ref/home/index.md | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/help/ref/home/index.md b/help/ref/home/index.md
index 52a147d08fbd..98000b3014e3 100644
--- a/help/ref/home/index.md
+++ b/help/ref/home/index.md
@@ -33,7 +33,7 @@ Every expense, report, or workspace has an associated chat for collaboration:
 - **Images & Documents** via copy/paste, drag/drop, or attach button
 - **Expenses** to track and submit for reimbursement  
 - **Tasks** to assign and manage work items
-- **@Mentions** to invite anyone by email or phone number
+- **Mentions** to invite anyone by email or phone number
 
 ## Reports Section
 

From 17fd444e75355e6ebe747a470584e2f6af29aba5 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 12:16:31 -0400
Subject: [PATCH 06/12] Update index.md

---
 help/ref/settings/preferences/index.md | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/help/ref/settings/preferences/index.md b/help/ref/settings/preferences/index.md
index 6ab8b1b52393..4342c2e25f91 100644
--- a/help/ref/settings/preferences/index.md
+++ b/help/ref/settings/preferences/index.md
@@ -1,6 +1,6 @@
 ---
 layout: product
-title: Expensify Chat
+title: Preferences
 ---
 
 # Preferences
@@ -44,4 +44,4 @@ Set your default currency for expense tracking and reimbursements.
 
 ---
 
-**Note:** Preference changes only affect your personal account view. Workspace members must update their own settings individually. 
\ No newline at end of file
+**Note:** Preference changes only affect your personal account view. Workspace members must update their own settings individually. 

From a768e6ceb1b8aca06d043f831e5782fd760ac069 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 12:16:53 -0400
Subject: [PATCH 07/12] Update index.md

---
 help/ref/settings/wallet/personal/index.md | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/help/ref/settings/wallet/personal/index.md b/help/ref/settings/wallet/personal/index.md
index 6748a0568c12..4995c7d73d13 100644
--- a/help/ref/settings/wallet/personal/index.md
+++ b/help/ref/settings/wallet/personal/index.md
@@ -1,6 +1,6 @@
 ---
 layout: product
-title: Personal Bank Account
+title: Personal Bank Accounts
 ---
 
 # Personal Bank Accounts

From 81e03c304552dde0022bc745c7df138c56d9ca82 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 16:44:54 -0400
Subject: [PATCH 08/12] Delete help/ref/settings/wallet/personal/index.md

---
 help/ref/settings/wallet/personal/index.md | 25 ----------------------
 1 file changed, 25 deletions(-)
 delete mode 100644 help/ref/settings/wallet/personal/index.md

diff --git a/help/ref/settings/wallet/personal/index.md b/help/ref/settings/wallet/personal/index.md
deleted file mode 100644
index 4995c7d73d13..000000000000
--- a/help/ref/settings/wallet/personal/index.md
+++ /dev/null
@@ -1,25 +0,0 @@
----
-layout: product
-title: Personal Bank Accounts
----
-
-# Personal Bank Accounts
-
-Add your personal bank account to get reimbursed or paid — no paper checks, no waiting around. Expensify supports banks in over 190 countries.
-
-## Adding a Personal Bank Account
-
-1. Go to **Settings > Wallet > Bank Accounts**
-2. Click **Add Bank Account**
-3. Select your **country** from the dropdown
-4. Connect with **Plaid** (for banks located in the U.S.) or enter your details manually
-
-## What You Can Do
-
-- **Get reimbursed** for expense reports
-- **Receive invoice payments**
-- **Use multi-currency support** to get paid in your local currency
-
----
-
-**Heads up:** Personal accounts are for receiving funds only. If you want to send payments or issue Expensify Cards, you’ll need to connect a verified business bank account.

From 9ed6f42e4b3d246a4b292be72aecc85103bcbdfc Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 16:45:09 -0400
Subject: [PATCH 09/12] Delete help/ref/settings/wallet/business/index.md

---
 help/ref/settings/wallet/business/index.md | 50 ----------------------
 1 file changed, 50 deletions(-)
 delete mode 100644 help/ref/settings/wallet/business/index.md

diff --git a/help/ref/settings/wallet/business/index.md b/help/ref/settings/wallet/business/index.md
deleted file mode 100644
index 49be19b7ee54..000000000000
--- a/help/ref/settings/wallet/business/index.md
+++ /dev/null
@@ -1,50 +0,0 @@
----
-layout: product
-title: Business Bank Accounts
----
-
-# Business Bank Accounts
-
-Connect a verified business bank account to unlock payment features like reimbursements, bill pay, invoice collections, and Expensify Card issuance. Supported currencies: USD, CAD, GBP, EUR, and AUD.
-
-## Getting Started
-
-### Enable Payment Features
-
-1. Go to **Workspaces > [Workspace Name] > More Features**
-2. Click **Enable Workflows**
-3. Turn on **Make or Track Payments**
-4. Click **Connect Bank Account** to start setup
-
-## Connect Your Bank Account
-
-1. Choose to **Connect online with Plaid** (recommended) or **Connect manually**
-2. Pick your bank and sign in or enter details manually
-3. Upload a valid U.S.-issued photo ID (front and back) and take a live selfie
-4. Enter your company details:
-   - Name and physical address (no PO boxes)
-   - Tax Identification Number (TIN)
-   - Company website (required for most features)
-   - Industry classification code
-5. Submit everything for verification
-6. Validate your connection with test transactions
-
-## What You Can Do
-
-Once your account is verified, you’ll be able to:
-
-- **Reimburse employees** via ACH
-- **Pay vendors and suppliers**
-- **Issue Expensify Cards** to your team
-- **Collect invoice payments** from clients
-
-## Sharing Access
-
-1. Go to **Settings > Account > Wallet**
-2. Click **Share** next to the bank account
-3. Enter the admin’s email
-4. The new admin will need to revalidate the account (takes 1–2 business days)
-
----
-
-**Heads up:** Your bank account must be fully verified before any payment features go live. The process usually takes 1–2 business days.

From 5482b75644039de77a8e75d7c77d1531c6d50286 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 16:46:26 -0400
Subject: [PATCH 10/12] Create wallet

---
 help/ref/settings/wallet | 73 ++++++++++++++++++++++++++++++++++++++++
 1 file changed, 73 insertions(+)
 create mode 100644 help/ref/settings/wallet

diff --git a/help/ref/settings/wallet b/help/ref/settings/wallet
new file mode 100644
index 000000000000..ba687625751e
--- /dev/null
+++ b/help/ref/settings/wallet
@@ -0,0 +1,73 @@
+---
+layout: product
+title: Bank Accounts
+---
+
+# Business Bank Accounts
+
+Connect a verified business bank account to unlock payment features like reimbursements, bill pay, invoice collections, and Expensify Card issuance. Supported currencies: USD, CAD, GBP, EUR, and AUD.
+
+## Getting Started
+
+### Enable Payment Features
+
+1. Go to **Workspaces > [Workspace Name] > More Features**
+2. Click **Enable Workflows**
+3. Turn on **Make or Track Payments**
+4. Click **Connect Bank Account** to start setup
+
+## Connect Your Bank Account
+
+1. Choose to **Connect online with Plaid** (recommended) or **Connect manually**
+2. Pick your bank and sign in or enter details manually
+3. Upload a valid U.S.-issued photo ID (front and back) and take a live selfie
+4. Enter your company details:
+   - Name and physical address (no PO boxes)
+   - Tax Identification Number (TIN)
+   - Company website (required for most features)
+   - Industry classification code
+5. Submit everything for verification
+6. Validate your connection with test transactions
+
+## What You Can Do
+
+Once your account is verified, you’ll be able to:
+
+- **Reimburse employees** via ACH
+- **Pay vendors and suppliers**
+- **Issue Expensify Cards** to your team
+- **Collect invoice payments** from clients
+
+## Sharing Access
+
+1. Go to **Settings > Account > Wallet**
+2. Click **Share** next to the bank account
+3. Enter the admin’s email
+4. The new admin will need to revalidate the account (takes 1–2 business days)
+
+---
+
+**Heads up:** Your bank account must be fully verified before any payment features go live. The process usually takes 1–2 business days.
+
+---
+
+# Personal Bank Accounts
+
+Add your personal bank account to get reimbursed or paid — no paper checks, no waiting around. Expensify supports banks in over 190 countries.
+
+## Adding a Personal Bank Account
+
+1. Go to **Settings > Wallet > Bank Accounts**
+2. Click **Add Bank Account**
+3. Select your **country** from the dropdown
+4. Connect with **Plaid** (for banks located in the U.S.) or enter your details manually
+
+## What You Can Do
+
+- **Get reimbursed** for expense reports
+- **Receive invoice payments**
+- **Use multi-currency support** to get paid in your local currency
+
+---
+
+**Heads up:** Personal accounts are for receiving funds only. If you want to send payments or issue Expensify Cards, you’ll need to connect a verified business bank account.

From c29075deaf33ac44f776c5d3497de53f9afaef35 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Tue, 1 Jul 2025 16:47:44 -0400
Subject: [PATCH 11/12] Delete help/ref/settings/wallet

---
 help/ref/settings/wallet | 73 ----------------------------------------
 1 file changed, 73 deletions(-)
 delete mode 100644 help/ref/settings/wallet

diff --git a/help/ref/settings/wallet b/help/ref/settings/wallet
deleted file mode 100644
index ba687625751e..000000000000
--- a/help/ref/settings/wallet
+++ /dev/null
@@ -1,73 +0,0 @@
----
-layout: product
-title: Bank Accounts
----
-
-# Business Bank Accounts
-
-Connect a verified business bank account to unlock payment features like reimbursements, bill pay, invoice collections, and Expensify Card issuance. Supported currencies: USD, CAD, GBP, EUR, and AUD.
-
-## Getting Started
-
-### Enable Payment Features
-
-1. Go to **Workspaces > [Workspace Name] > More Features**
-2. Click **Enable Workflows**
-3. Turn on **Make or Track Payments**
-4. Click **Connect Bank Account** to start setup
-
-## Connect Your Bank Account
-
-1. Choose to **Connect online with Plaid** (recommended) or **Connect manually**
-2. Pick your bank and sign in or enter details manually
-3. Upload a valid U.S.-issued photo ID (front and back) and take a live selfie
-4. Enter your company details:
-   - Name and physical address (no PO boxes)
-   - Tax Identification Number (TIN)
-   - Company website (required for most features)
-   - Industry classification code
-5. Submit everything for verification
-6. Validate your connection with test transactions
-
-## What You Can Do
-
-Once your account is verified, you’ll be able to:
-
-- **Reimburse employees** via ACH
-- **Pay vendors and suppliers**
-- **Issue Expensify Cards** to your team
-- **Collect invoice payments** from clients
-
-## Sharing Access
-
-1. Go to **Settings > Account > Wallet**
-2. Click **Share** next to the bank account
-3. Enter the admin’s email
-4. The new admin will need to revalidate the account (takes 1–2 business days)
-
----
-
-**Heads up:** Your bank account must be fully verified before any payment features go live. The process usually takes 1–2 business days.
-
----
-
-# Personal Bank Accounts
-
-Add your personal bank account to get reimbursed or paid — no paper checks, no waiting around. Expensify supports banks in over 190 countries.
-
-## Adding a Personal Bank Account
-
-1. Go to **Settings > Wallet > Bank Accounts**
-2. Click **Add Bank Account**
-3. Select your **country** from the dropdown
-4. Connect with **Plaid** (for banks located in the U.S.) or enter your details manually
-
-## What You Can Do
-
-- **Get reimbursed** for expense reports
-- **Receive invoice payments**
-- **Use multi-currency support** to get paid in your local currency
-
----
-
-**Heads up:** Personal accounts are for receiving funds only. If you want to send payments or issue Expensify Cards, you’ll need to connect a verified business bank account.

From e59927329ad50d1208a076af8fcbb321bd092336 Mon Sep 17 00:00:00 2001
From: maddylewis <38016013+maddylewis@users.noreply.github.com>
Date: Wed, 2 Jul 2025 09:06:54 -0400
Subject: [PATCH 12/12] Create index.md

---
 help/ref/settings/wallet/index.md | 73 +++++++++++++++++++++++++++++++
 1 file changed, 73 insertions(+)
 create mode 100644 help/ref/settings/wallet/index.md

diff --git a/help/ref/settings/wallet/index.md b/help/ref/settings/wallet/index.md
new file mode 100644
index 000000000000..ba687625751e
--- /dev/null
+++ b/help/ref/settings/wallet/index.md
@@ -0,0 +1,73 @@
+---
+layout: product
+title: Bank Accounts
+---
+
+# Business Bank Accounts
+
+Connect a verified business bank account to unlock payment features like reimbursements, bill pay, invoice collections, and Expensify Card issuance. Supported currencies: USD, CAD, GBP, EUR, and AUD.
+
+## Getting Started
+
+### Enable Payment Features
+
+1. Go to **Workspaces > [Workspace Name] > More Features**
+2. Click **Enable Workflows**
+3. Turn on **Make or Track Payments**
+4. Click **Connect Bank Account** to start setup
+
+## Connect Your Bank Account
+
+1. Choose to **Connect online with Plaid** (recommended) or **Connect manually**
+2. Pick your bank and sign in or enter details manually
+3. Upload a valid U.S.-issued photo ID (front and back) and take a live selfie
+4. Enter your company details:
+   - Name and physical address (no PO boxes)
+   - Tax Identification Number (TIN)
+   - Company website (required for most features)
+   - Industry classification code
+5. Submit everything for verification
+6. Validate your connection with test transactions
+
+## What You Can Do
+
+Once your account is verified, you’ll be able to:
+
+- **Reimburse employees** via ACH
+- **Pay vendors and suppliers**
+- **Issue Expensify Cards** to your team
+- **Collect invoice payments** from clients
+
+## Sharing Access
+
+1. Go to **Settings > Account > Wallet**
+2. Click **Share** next to the bank account
+3. Enter the admin’s email
+4. The new admin will need to revalidate the account (takes 1–2 business days)
+
+---
+
+**Heads up:** Your bank account must be fully verified before any payment features go live. The process usually takes 1–2 business days.
+
+---
+
+# Personal Bank Accounts
+
+Add your personal bank account to get reimbursed or paid — no paper checks, no waiting around. Expensify supports banks in over 190 countries.
+
+## Adding a Personal Bank Account
+
+1. Go to **Settings > Wallet > Bank Accounts**
+2. Click **Add Bank Account**
+3. Select your **country** from the dropdown
+4. Connect with **Plaid** (for banks located in the U.S.) or enter your details manually
+
+## What You Can Do
+
+- **Get reimbursed** for expense reports
+- **Receive invoice payments**
+- **Use multi-currency support** to get paid in your local currency
+
+---
+
+**Heads up:** Personal accounts are for receiving funds only. If you want to send payments or issue Expensify Cards, you’ll need to connect a verified business bank account.