diff --git a/docs/articles/travel/travel-invoicing/how-to-enable-and-manage-travel-invoicing.md b/docs/articles/travel/travel-invoicing/how-to-enable-and-manage-travel-invoicing.md new file mode 100644 index 000000000000..655a355e7878 --- /dev/null +++ b/docs/articles/travel/travel-invoicing/how-to-enable-and-manage-travel-invoicing.md @@ -0,0 +1,79 @@ +--- +title: Enable Travel Invoicing in a Workspace +description: Turn on Travel Invoicing to centrally pay for employee travel and settle expenses on a recurring schedule. +keywords: [enable travel invoicing, expensify travel invoicing setup, central travel billing, workspace travel settings] +internalScope: Audience is Workspace Admins. Covers enabling Travel Invoicing and initial setup. Does not cover CVV usage, accounting mappings, or exporting statements. +--- + +# Enable Travel Invoicing in a Workspace + +Travel Invoicing lets your company pay for all employee travel through a central account instead of individual cards or reimbursements. + +When enabled: +- Employees can book travel without paying out of pocket +- Travel charges are billed to your Workspace +- You settle the total balance on a recurring schedule + +This helps simplify travel spend, improve visibility, and reduce reimbursement overhead. + +--- + +## Who can use Travel Invoicing + +- Workspace Admins can enable and manage Travel Invoicing +- The Workspace must have Travel enabled +- A verified business bank account (VBBA) is required for settlement + +If a bank account is not set up, you’ll be prompted to add one during setup. + +--- + +## How to enable Travel Invoicing in a Workspace + +Web and Mobile: + +1. Click the navigation tabs (on the left on web, on the bottom on mobile). +2. Select **Workspaces**. +3. Select your Workspace. +4. Go to **Travel**. +5. In the Travel Invoicing section, turn on the toggle. +6. If prompted, select or add a settlement account. +7. Confirm your setup. + +--- + +## What happens after you enable Travel Invoicing + +- Travel cards are automatically created for travel-enabled members +- Employees can book travel using Expensify Travel without using personal funds +- Travel expenses will be imported to individual traveler accounts +- All charges are grouped into a Travel Invoice statement +- Your Workspace is billed based on the selected settlement frequency (for example, monthly) + +If a settlement fails: +- Travel cards are temporarily suspended +- You’ll receive instructions to fix the issue +- Access is restored once payment is successful + +--- + +# FAQ + +## Can members book travel without a company card? + +Yes. Travel Invoicing removes the need for individual corporate cards. Members book travel using the centrally managed billing setup. + +## Why can’t I enable Travel Invoicing? + +You may not be able to enable it if: +- You are not a Workspace Admin +- Travel is not enabled for the Workspace +- A verified business bank account is not connected + +## Can I turn off Travel Invoicing? + +Yes, but only if your balance is fully paid. If there is an outstanding balance, you must settle it before disabling the feature. + +## Where can I see travel charges? + +All charges appear in your Travel Invoice statement, which includes trip details, travelers, and booking information. They will also be added to the individual traveler's Expensify account.