From 71740c310c8b4a74122029777742127c9ce37053 Mon Sep 17 00:00:00 2001 From: "Gandalf (via MelvinBot)" Date: Tue, 19 May 2026 08:10:29 +0000 Subject: [PATCH 1/3] Docs: Add Go back just once option to Switch to Classic help article Update the help site article for switching between New Expensify and Expensify Classic to document the new "Go back just once" option that allows users to temporarily visit Classic without permanently switching. Co-authored-by: Gandalf --- ...Switch-between-New-Expensify-and-Expensify-Classic.md | 9 ++++++++- 1 file changed, 8 insertions(+), 1 deletion(-) diff --git a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md index 541cbc5acfec..39018e3a6100 100644 --- a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md +++ b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md @@ -1,7 +1,7 @@ --- title: How to switch between New Expensify and Expensify Classic description: Learn the key differences between New Expensify and Expensify Classic, and how to switch between them on web or mobile. -keywords: New Expensify, Expensify Classic, switch views, revert to Classic, try New Expensify, financial collaboration, chat-based app, new app, old app, old version, Classic View, switch back +keywords: New Expensify, Expensify Classic, switch views, revert to Classic, try New Expensify, financial collaboration, chat-based app, new app, old app, old version, Classic View, switch back, go back just once, switch to classic temporarily ---
@@ -29,6 +29,9 @@ Any member can switch between views, unless a **Workspace Admin** or **Domain Ad 1. Tap or click your **profile picture**. 2. Tap **Troubleshoot**. 3. Tap **Switch to Expensify Classic**. +4. You may be asked to provide a reason for switching. If so, you'll see two options: + - **Go back just once** — Temporarily visit Expensify Classic without permanently switching. The next time you visit Expensify, you'll return to New Expensify. + - **Switch to Classic** — Permanently switch to Expensify Classic. You must enter a reason before selecting this option. ## From Classic Expensify to New Expensify @@ -56,6 +59,10 @@ If you don’t see the option to **Switch to Expensify Classic**, it may have be Yes! You can switch between them at any time—unless restricted by your admin. +## What is the difference between "Go back just once" and "Switch to Classic"? + +**Go back just once** takes you to Expensify Classic temporarily. The next time you visit Expensify, you'll be redirected back to New Expensify automatically. **Switch to Classic** permanently switches you to Expensify Classic until you choose to return to New Expensify. + ## Will Classic Expensify be removed? No. We’re gradually merging the best parts of Expensify Classic and New Expensify into a unified experience. Nothing is being removed without notice. From 246b34fb96bf7501fb17b7992ff7416e4a7f0259 Mon Sep 17 00:00:00 2001 From: Stephanie Elliott <31225194+stephanieelliott@users.noreply.github.com> Date: Tue, 19 May 2026 17:46:49 -0700 Subject: [PATCH 2/3] Apply suggestions from code review Co-authored-by: github-actions[bot] <41898282+github-actions[bot]@users.noreply.github.com> --- .../Switch-between-New-Expensify-and-Expensify-Classic.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md index 39018e3a6100..5a10819962d8 100644 --- a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md +++ b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md @@ -2,6 +2,7 @@ title: How to switch between New Expensify and Expensify Classic description: Learn the key differences between New Expensify and Expensify Classic, and how to switch between them on web or mobile. keywords: New Expensify, Expensify Classic, switch views, revert to Classic, try New Expensify, financial collaboration, chat-based app, new app, old app, old version, Classic View, switch back, go back just once, switch to classic temporarily +internalScope: Audience is all Expensify users. Covers switching between New Expensify and Expensify Classic, does not cover workspace or domain admin configuration. ---
@@ -59,7 +60,7 @@ If you don’t see the option to **Switch to Expensify Classic**, it may have be Yes! You can switch between them at any time—unless restricted by your admin. -## What is the difference between "Go back just once" and "Switch to Classic"? +## What is the difference between **Go back just once** and **Switch to Classic**? **Go back just once** takes you to Expensify Classic temporarily. The next time you visit Expensify, you'll be redirected back to New Expensify automatically. **Switch to Classic** permanently switches you to Expensify Classic until you choose to return to New Expensify. From 0531e8e0f902118b8d424d1132d2f28211ece420 Mon Sep 17 00:00:00 2001 From: Stephanie Elliott <31225194+stephanieelliott@users.noreply.github.com> Date: Thu, 18 Jun 2026 12:00:08 -1000 Subject: [PATCH 3/3] Update Switch-between-New-Expensify-and-Expensify-Classic.md --- .../Switch-between-New-Expensify-and-Expensify-Classic.md | 2 -- 1 file changed, 2 deletions(-) diff --git a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md index bb2ccf1d883a..28e52bc29924 100644 --- a/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md +++ b/docs/articles/new-expensify/settings/Switch-between-New-Expensify-and-Expensify-Classic.md @@ -57,8 +57,6 @@ New Expensify is the next generation of the Expensify experience—built for rea **Go back just once** takes you to Expensify Classic temporarily. The next time you visit Expensify, you'll be redirected back to New Expensify automatically. **Switch to Classic** permanently switches you to Expensify Classic until you choose to return to New Expensify. -## Will Classic Expensify be removed? - ## Will Expensify Classic be removed? Expensify continues to evolve and improve both experiences over time. Members will be notified about significant product changes in advance.