Merge branch 'main' into pva-ga-may

Author: Lori Eide

.openpublishing.publish.config.json

@@ -73,6 +73,12 @@
       "url": "https://github.com/MicrosoftDocs/reusable-content",
       "branch": "main",
       "branch_mapping": {}
+    },
+    {
+      "path_to_root": "shared-content",
+      "url": "https://github.com/MicrosoftDocs/powerapps-docs-pr",
+      "branch": "main",
+      "branch_mapping": {}
     }
   ],
   "branch_target_mapping": {

power-platform/admin/about-lockbox.md

@@ -4,10 +4,10 @@ description: This article covers information on how customers can review and app
 ms.subservice: admin
 ms.component: pa-admin
 ms.topic: conceptual
-ms.date: 01/11/2023
+ms.date: 04/24/2023
 author: mihaelablendea
 ms.author: mihaelab
-ms.reviewer: kvivek
+ms.reviewer: sericks
 search.audienceType: 
   - admin
 ---
@@ -32,6 +32,7 @@ Power Platform and Dynamics 365 applications and services store customer data in
 > [!NOTE]
 >
 > - Currently, the applications and services where lockbox policy is going to be enforced once enabled are Power Apps (excluding Cards for Power Apps), AI Builder, Power Pages, Power Automate, Power Virtual Agents (excluding GPT AI features), Dataverse, Customer Insights, Customer Service, Communities, Guides, Connected Spaces, Finance (except Lifecycle Services), Project Operations (except Lifecycle Services), Supply Chain Management (except Lifecycle Services), and the real-time marketing feature area of the Marketing app.
+> - Features powered by Azure OpenAI Service are excluded from Lockbox policy enforcement unless product documentation for a given feature states that Lockbox applies. 
 > - You must disable Lucene.NET search from your website and move to Dataverse Search to be able to use Customer Lockbox. More information: [Portals search using Lucene.NET search is deprecated](/power-apps/maker/portals/important-changes-deprecations#portals-search-using-lucenenet-search).
 
 ## Workflow

power-platform/admin/power-automate-licensing/faqs.md

@@ -1,9 +1,10 @@
 ---
 title: Frequently asked questions about Power Automate licensing
-description: Learn the answers to frequently asked Power Automate questions."
+description: Learn the answers to frequently asked Power Automate questions.
 author: PriyaKodukula
 contributors:
   - PriyaKodukula
+  - thomasjeffries11
   - v-aangie
 ms.component: pa-admin
 ms.topic: faq
@@ -24,7 +25,9 @@ Each user and flow has a license plan. If a flow is set to the per flow plan, th
 
 If the flow is set to the per user plan, then it gets the plan of its primary owner. If a user has multiple plans, such as a Microsoft 365 plan and a Dynamics 365 plan, the flow will use the request limits from both plans.
 
-The standard user license plan for Power Automate is the Power Automate per user plan, but users have a range of other license plan options. Users with the free plan or one of the Microsoft 365 license plans can only access standard connectors, but most of the other license plans provide access to premium connectors. For details about license plans that include Power Automate capabilities, see [Types of Power Automate licenses](/power-platform/admin/power-automate-licensing/types) and the Power Platform [Licensing Guide](https://go.microsoft.com/fwlink/?linkid=2085130). For details about the limits and performance profile of license plans, see [Power Automate Limits](/power-automate/limits-and-config).
+The standard user license plan for Power Automate is the Power Automate per user plan, but users have a range of other license plan options. Users with the free plan or one of the Microsoft 365 license plans can only access standard connectors, but most of the other license plans provide access to premium connectors.
+
+To learn more about license plans that include Power Automate capabilities, go to [Types of Power Automate licenses](/power-platform/admin/power-automate-licensing/types) and the [Power Platform Licensing Guide](https://go.microsoft.com/fwlink/?linkid=2085130). To learn more about the limits and performance profile of license plans, go to [Limits for automated, scheduled, and instant flows](/power-automate/limits-and-config).
 
 ### When should I choose Power Automate 'per flow' versus 'per user'?
 
@@ -309,6 +312,12 @@ Command example with export:
 
 Makers can find a premium icon next to the name of a premium flow.
 
+### Power Automate capabilities included with per app plans
+
+A Power Apps per app plan assignment doesn't give users the ability to create or own Power Automate flows that use premium features. Creating and owning flows using premium features require assignment of a Power Apps per user or Power Automate per user license. This doesn't apply for flows associated to an app.
+
+To learn more, go to [Associate in context flows to an app](/power-platform/admin/powerapps-powershell#associate-in-context-flows-to-an-app).
+
 ## Multiplexing
 
 Multiplexing refers to the use of hardware or software that a customer uses to pool connections, reroute information, or reduce the number of users that directly access or use the Power Apps, Power Automate, and the Power Virtual Agents service. 

power-platform/guidance/adoption/business-value.md

@@ -8,7 +8,7 @@ contributors:
 - jean-romero
 ms.component: pa-admin
 ms.topic: conceptual
-ms.date: 04/04/2023
+ms.date: 04/24/2023
 ms.subservice: guidance
 ms.author: mapichle
 ms.contributors: 
@@ -105,6 +105,24 @@ Here are some example questions you could ask to establish efficiency improvemen
 - Has the team been able to take on extra tasks or responsibilities since the new Power Platform solution was implemented?
 - What are the ongoing maintenance costs for the on-premises system, including software updates, hardware, and technical support?
 
+## Additional measures of business value
+
+General business drivers provide a strong foundation for evaluating the effectiveness of Power Platform solutions. There are additional measures that can help provide a more comprehensive and nuanced view of performance.
+
+A list of these measures, along with example questions, is provided in the following table:
+
+| Measure | Description | Example questions |
+|------|-------|-------|
+| Brand reputation | The perception that people have about a company's products, services and values. | <ul><li>Will the solution improve the company's reputation for innovation or customer service?</li><li>Will the solution improve the company's reputation for sustainability or social responsibility?</li><li>Will the solution improve the companies reputation for transparency and trustworthiness?</li><li>Will the solution help to differentiate the company from its competitors?</li></ul> |
+| Employee skills and capabilities | The skills and knowledge possessed by a company's workforce, which can contribute to the company's success and growth. | <ul><li>How confident do you feel in your ability to use the solution?</li><li>How much training did you receive on using the solution?</li><li>How much has your skillset improved since using the solution?</li><li>How often do you encounter tasks or issues related to the solution that you feel you do not have the skills or knowledge to handle?</li></ul> |
+| Innovation | The ability of a company to develop new products, services, or business models that meet changing market demands or create new market opportunities. |<ul><li>Will the solution enable us to introduce new products or services?</li><li>Will the solution enable us to enter new markets?</li><li>Will the solution improve our ability to respond to changing customer needs?</li><li>Will the solution enable us to develop new business models?</li></ul>   |
+| Time-to-market | The amount of time it takes a company to develop and launch a new product or service, which can impact the company's ability to capture market share and generate revenue. | <ul><li>Will the solution reduce the time it takes to complete key processes or tasks?</li><li>Will the solution improve our ability to quickly introduce new products or services?</li><li>Will the solution improve our ability to respond to changing market conditions?</li><li>Will the solution reduce the time it takes to make decisions?</li></ul> |
+| Competitive advantage | The unique strengths and capabilities of a company that set it apart from its competitors, and can give it an edge in the marketplace. | <ul><li>Will the solution improve our market position?</li><li>Will the solution reduce costs compared to our competitors?</li><li>Will the solution enable us to enter new markets, or offer new products or services?</li><li>Will the solution improve our ability to respond to customer needs compared to our competitors?</li></ul> |
+| Employee satisfaction | The degree to which employees feel fulfilled, motivated, and engaged in their work, which can impact productivity, retention, and overall business success. | <ul><li>Will the solution improve employee productivity and efficiency?</li><li>What specific improvements will be observed in terms of employee satisfaction?</li><li>Will there be any improvements in employee engagement or retention?</li><li>Will the solution help reduce any barriers or challenges that employees previously faced when completing work tasks?</li><li>What is the estimated percentage decrease in employee turnover since the solution was introduced?</li></ul> |
+| Diversity and inclusion | The extent to which a company's workforce reflects the diversity of the broader community, and the company's efforts to create an inclusive culture that values and supports all employees. | <ul><li>Will the solution help increase the diversity of your user base?</li><li>Will the solution help to reduce any barriers or challenges that underrepresented groups previously faced when interacting with our organization?</li><li>What specific improvements will the solution make in terms of diversity and inclusion?</li></ul> |
+| Accessibility | The degree to which a company's products, services, and facilities can be used by people with specific needs. | <ul><li>Will the solution improve accessibility for users with specific needs?</li><li>What improvements will the solution make?</li><li>Will there be any observable improvements in user engagement or satisfaction?</li><li>Will the solution help reduce any barriers or challenges that users with specific needs previously faced when interacting with the company?</li></ul> |
+| Environmental and sustainability | The company's commitment to reducing its impact on the environment, and its efforts to promote sustainable business practices that balance economic, social, and environmental goals. | <ul><li>Will there be a reduction in energy consumption through the use of the solution?</li><li>What is the estimated percentage reduction in energy consumption?</li><li>Will the solution impact the use of natural resources?</li><li>Will the solution impact the conservation of biodiversity?</li></ul> |
+
 ## Scenario: How to measure business value
 
 Consider the following situation in which you've been asked to measure the business value of digitizing an existing paper-based process. Consider factors such as cost savings, increased productivity, improved compliance, reduction of risk, and better data management.  
@@ -167,7 +185,7 @@ Learn more:
 
 Measuring the business value of Power Platform solutions is important because it provides insights into how these solutions are contributing to the overall success of the organization. By measuring the business value, organizations determine how their investment in Power Platform is yielding the expected results, contributing to the success of the organization's digital transformation strategy, and identify opportunities to improve processes, automate tasks, and optimize resources.
 
-This guidance is designed to help you better understand the various measures that can be used to define the value of a Power Platform solution. By asking questions to process owners, focus groups, user groups, and app makers you to understand the user needs, identify common use cases, evaluate existing solutions, and demonstrate the return on inventment to stakeholders.
+This guidance is designed to help you better understand the various measures that can be used to define the value of a Power Platform solution. By asking questions to process owners, focus groups, user groups, and app makers you to understand the user needs, identify common use cases, evaluate existing solutions, and demonstrate the return on investment to stakeholders.
 
 ## Useful resources
 

power-platform/guidance/adoption/license-assignment-strategies.md

@@ -3,7 +3,7 @@ title: "License assignment strategies | MicrosoftDocs"
 description: "Guidance for license assignment."
 author: stjeffer
 ms.topic: conceptual
-ms.date: 04/20/2023
+ms.date: 04/24/2023
 ms.subservice: guidance
 ms.author: stjeffer
 ms.reviewer: sericks
@@ -108,22 +108,26 @@ Learn more about access packages:
 
 ### On-demand
 
-_Licensing auto-claim for Power Apps_ simplifies license assignment for administrators. The feature enables their Power Apps users to automatically claim Power Apps per user licenses when they're needed, instead of requiring an administrator to identify users who need licenses in advance. For example, when a user without a standalone license opens an app that requires a premium license, the user will automatically be assigned a Power Apps per user license.
+#### Licensing auto-claim for Power Apps
 
-Administrators can create an _auto-claim policy_ for Power Apps per user licenses in the Microsoft 365 admin center just like they can for other Microsoft licenses.
+The license auto-claim feature for Power Apps simplifies license assignment for administrators. The feature enables their Power Apps users to automatically claim Power Apps per user licenses when they're needed, instead of requiring an administrator to identify users who need licenses in advance. For example, when a user without a standalone license opens an app that requires a premium license, the user will automatically be assigned a Power Apps per user license.
 
-Learn more about on demand license assignment:
+Administrators can create an _auto-claim policy_ for Power Apps per user licenses in the Microsoft 365 admin center, just like they can for other Microsoft licenses.
+
+Learn more about on-demand license assignment:
 
 - [Licensing auto-claim for Power Apps](/power-platform/release-plan/2023wave1/power-platform-governance-administration/license-autoclaim-power-apps-licenses)
 - [Auto-claim policies](/microsoft-365/commerce/licenses/manage-auto-claim-policies)
 
-_Request a license_ streamlines the process of assigning licenses for both users and administrators. Whenever a user tries to use a premium Power App without a license, they can easily request one directly from the product.
+#### Request a license
+
+Power Apps users can request a license, which streamlines the process of assigning licenses for both users and administrators. Whenever a user tries to use a premium Power App without a license, they can easily request one directly from the product.
 
-Administrators can approve or reject numerous requests simultaneously and add a personalized message for their users.
+Administrators can approve or reject numerous requests simultaneously, and add a personalized message for their users.
 
-Administrators also have the option to utilize their organization's request process for custom licenses and adjust the relevant settings in the Microsoft 365 admin center.
+Administrators also have the option to utilize their organization's request process for custom licenses, and adjust the relevant settings in the Microsoft 365 admin center.
 
-Learn more about request a license:
+Learn more about requesting a license:
 
 - [Request a license (blog)](https://powerapps.microsoft.com/blog/powerapps-request-license/)
 - [Manage self-service license requests](/microsoft-365/commerce/licenses/manage-license-requests?view=o365-worldwide&preserve-view=true)