diff --git a/src/main/java/com/box/sdk/BackoffCounter.java b/src/main/java/com/box/sdk/BackoffCounter.java
index 2b40b3e4a..15286feae 100644
--- a/src/main/java/com/box/sdk/BackoffCounter.java
+++ b/src/main/java/com/box/sdk/BackoffCounter.java
@@ -5,8 +5,8 @@
 
 class BackoffCounter {
     private static final Logger LOGGER = Logger.getLogger(BackoffCounter.class.getName());
-    private static final int MIN_EXPONENT = 10;
-    private static final int MAX_EXPONENT = 16;
+    private static final int BASE_TIMEOUT = 1000;
+    private static final double RANDOM_FACTOR = 0.5;
 
     private final Time time;
 
@@ -49,11 +49,11 @@ public void reset(int maxAttempts) {
     }
 
     private int calculateDelay() {
-        int exponent = (MIN_EXPONENT + (this.maxAttempts - (this.attemptsRemaining + 1)));
-        if (exponent > MAX_EXPONENT) {
-            exponent = MAX_EXPONENT;
-        }
+        int exponent = this.maxAttempts - this.attemptsRemaining;
+        double minWindow = 1 - RANDOM_FACTOR;
+        double maxWindow = 1 + RANDOM_FACTOR;
+        double jitter = (Math.random() * (maxWindow - minWindow)) + minWindow;
 
-        return (2 << exponent);
+        return (int) (Math.pow(2, exponent) * BASE_TIMEOUT * jitter);
     }
 }
diff --git a/src/main/java/com/box/sdk/BoxAPIConnection.java b/src/main/java/com/box/sdk/BoxAPIConnection.java
index 7d7c03d0b..bf66a6685 100644
--- a/src/main/java/com/box/sdk/BoxAPIConnection.java
+++ b/src/main/java/com/box/sdk/BoxAPIConnection.java
@@ -22,7 +22,7 @@ public class BoxAPIConnection {
     /**
      * The default maximum number of times an API request will be tried when an error occurs.
      */
-    public static final int DEFAULT_MAX_ATTEMPTS = 3;
+    public static final int DEFAULT_MAX_ATTEMPTS = 5;
 
     private static final String AUTHORIZATION_URL = "https://account.box.com/api/oauth2/authorize";
     private static final String TOKEN_URL_STRING = "https://api.box.com/oauth2/token";