| title | Edit Subscriptions in the Administrator Portal | Microsoft Docs |
|---|---|
| author | evanwindom |
| ms.author | jaunger |
| manager | evelynp |
| ms.date | 10/03/2017 |
| ms.topic | Get-Started-Article |
| description | Learn how administrators can edit subscription assignments. |
| ms.prod | vs-subscription |
| ms.technology | vs-subscriptions |
| searchscope | VS Subscription |
As a subscription administrator, you can make changes to the subscriptions assigned to individuals within your organization. This article discusses the types of changes you can make and provides the necessary steps.
You can edit a subscriber’s information to correct errors or update information.
To edit a subscriber, select the ellipses (…) that appear next to the subscriber’s email address when you hover your mouse over it. A dropdown will appear. Select Edit to modify the subscriber’s details. You can also double-click on the subscriber's row in the grid to open the edit window.
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You can update the subscriber’s first name, last name, country, language and downloads. Edit the subscriber’s information, and then click Save.
Note
If you need to change the subscription level for a subscriber, you will need to delete the user from the portal and add them again. Subscription levels are not editable.
You can edit multiple subscribers at once using the bulk edit process. This feature is primarily used for organizations that are going through corporate email address changes or if an organization has decided to restrict access to downloads.
Important
Subscription levels (i.e. Enterprise, Professional, etc.) and subscription GUIDs cannot be altered. If you attempt an upload with these items changed, the upload will fail.
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To edit multiple subscribers at once, navigate to the Subscribers tab. In the ribbon at the top, click Bulk Edit.
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Bulk edit uses an Excel template to make edits to subscriber information. In the Bulk Edit box, click Export this excel to download the current list of subscribers including all of their information.
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Next, save the file locally so you can easily find it and make any necessary changes prior to uploading it. To ensure a successful upload, don’t edit the subscription level or the subscription GUID as doing so will cause the upload to fail.
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Return to the Visual Studio Subscriptions Administration portal and in the Bulk Edit dialog box, click Browse. Select the Excel file you saved and click OK. You will see the upload progress on the screen.
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Once you’ve uploaded the file, you will see a notification letting you know it was successful. At this point, your edits will be reflected in the subscriber information.
