diff --git a/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md b/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md
index 23956f2557b3..220d91b4dd31 100644
--- a/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md
+++ b/content/admin/user-management/managing-users-in-your-enterprise/managing-dormant-users.md
@@ -62,4 +62,13 @@ topics:
 1. To download your Dormant Users (beta) report as a CSV file, under "Other", click {% octicon "download" aria-label="The Download icon" %} **Download**.
   ![Download button under "Other" on the Compliance page](/assets/images/help/business-accounts/dormant-users-download-button.png)
 
+{% tip %}
+
+**Tip:**
+For the purposes of assessing user dormancy, user activity is scoped to include only user activity associated with organizations, repositories, or sign-on events that are associated with the enterprise. For example, if a user has recently commented on an issue in a public repository not associated with the enterprise, they may be considered dormant. However, if they have recently commented on an issue in a public repository associated with an organization in your enterprise, they will not be considered dormant and will not appear in the Dormant User report.
+
+In the case of web sign-on events, only sign-on events through via an SSO domain associated with your enterprise are considered user activity associated with the enterprise.
+
+{% endtip %}
+
 {% endif %}