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Section 2: Privacy and Security

Except where explicitly granted within the Operating Procedures, Terms of Use, or by Separate Agreement, M-RETS holds all User information strictly confidential. However, M-RETS provides public reports that include aggregate data available through the public area of the M-RETS website. M-RETS requires comprehensive verification before any information is disclosed, except if the requesting party is identified as a State or Provincial Regulator. More information about confidentiality can be found in the M-RETS Terms of Use, Section 11.

M-RETS requires Users create a secure password with a minimum of 12 characters. M-RETS expressly prohibits the sharing of User credentials. M-RETS requires every person that logs into the System to have their own separate User login credentials. M-RETS tracks the specific activities of each User through the unique User ID and password. Failure to adhere to these security recommendations and the Terms of Use can lead to loss of access to M-RETS.

M-RETS supports the use of multi-factor authentication (MFA). MFA is currently an opt-in process for Organizations. Our flexible implementation supports receiving the MFA key via SMS, authenticator app, or phone call.