diff --git a/docs/staff-docs/scripts/pdf-open.md b/docs/staff-docs/scripts/pdf-open.md
deleted file mode 100644
index 9fa1cad..0000000
--- a/docs/staff-docs/scripts/pdf-open.md
+++ /dev/null
@@ -1,22 +0,0 @@
----
-title: "pdf-open: unf*&^ bad PDFs if they won't print right"
----
-
-## Introduction
-
-The `pdf-open` script is used when lab users attempt to print PDFs that our
-printers don't like for myriad reasons. The easiest solution is to rasterize
-the PDF and send it for printing again, hoping the printer gods are merciful.
-Examples of PDFs that commonly fail include many Econ 136 and Bio 1B papers,
-PDFs with strange images or scanned components in them, and things people try
-to print straight from Gmail attachment viewer.
-
-If a user comes asking why their paper isn't printing right, first download the
-PDF, then run `pdf-open $pdf_file`. Don't forget the hyphen, and make sure the
-filename doesn't have any spaces or weird characters in it. After
-re-rasterizing the file, Evince will open, and you can start a new print job
-from there. Monitor the job's progress in
-[printhost.ocf.berkeley.edu](//printhost.ocf.berkeley.edu) to ensure the job
-survives. You may [refund](paper.md) printing credits to
-the user in case they've gone over their daily capacity and you're feeling
-generous.
diff --git a/docs/user-docs/services/lab/printing.md b/docs/user-docs/services/lab/printing.md
index b44d9d2..409fcb2 100644
--- a/docs/user-docs/services/lab/printing.md
+++ b/docs/user-docs/services/lab/printing.md
@@ -39,6 +39,7 @@ Here are some other places you can print on and around campus:
 The nearest [print stations](https://studenttech.berkeley.edu/printing) are located on the 2nd floor of MLK (upstairs, next to the help desk), on the 1st floor of Eshleman Hall, and on the 1st floor of Sproul Hall. They require a Wepa Print account, which can be accessed for students through [CalNet](https://wepanow.com/login/berkeley). Venmo, PayPal, and contactless payments (e.g. Apple Pay) are supported.
 
 Printing rates per sheet:
+
  * $0.07 b/w single-sided
  * $0.13 b/w double-sided
  * $0.35 color single-sided
@@ -48,6 +49,7 @@ Printing rates per sheet:
 Printing is available at Moffitt Library, Doe Library, Main Stacks, and [most other](https://www.lib.berkeley.edu/visit/print-scan) libraries on campus. The Moffitt Copy Center offers more extensive printing support. You will need to deposit money into your [Cal 1 Card](https://cal1card.berkeley.edu/) debit account to pay for printing.
 
 Printing rates per sheet:
+
  * $0.08 b/w single-sided
  * $0.11 b/w double-sided
  * $0.60 color single-sided