[HOLD for payment 2023-06-23] [$2000] IOS - Connect Bank - User cannot fill out forms in the 'Connect BA' flow in Offline

[kbecciv]

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Action Performed:

1. Navigate to the add bank account modal in Workspace settings
2. Start and follow the flow for adding a fully verified bank account
3. User is on 'Company Info' or 'Personal Info' or 'Beneficial Info' page
4. Go to Offline Mode and fill out the forms

Expected Result:

User is able to fill out the forms on 'Company Info' or 'Personal Info' or 'Beneficial Info' page in offline. Note this should apply to any step of the Connect Bank Account flow, there were 2 duplicates created that focused on each page of the flow having this same problem so lets make sure they all work.

Actual Result:

User is NOT able to fill out the forms on 'Company Info' or 'Personal Info' or 'Beneficial Info' page in offline

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.14.4

Reproducible in staging?: Yes

Reproducible in production?: not able to check production

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6056588_iOS-personal-info-page-offline.mp4

Bug6056588_iOS-company-info-form-offline.mp4

Bug6056588_iOS-beneficial-form-offline.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~014610ed3ac7406765
• Upwork Job ID: 1665836259727785984
• Last Price Increase: 2023-06-06

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[mallenexpensify]

@kbecciv where do you get credentials to enter into the boxes in Plaid? I don't see anything in 1Password.

[kbecciv]

@mallenexpensify QA team keeps it on separate file https://docs.google.com/spreadsheets/d/1b9Mbn9eZB3mBTJG9G_G1VXWnUwYYreGCbZwuSmuutX8/edit#gid=1193570092

[melvin-bot]

@mallenexpensify, @kbecciv Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[mallenexpensify]

Requested access to the sheet above @kbecciv

[mallenexpensify]

Checking in #QA https://expensify.slack.com/archives/C9YU7BX5M/p1684882975458849