[HOLD for payment 2023-06-28] Workspace rooms no longer exist

[MitchExpensify]

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Action Performed:

1. Tap "+"
2. "New room"
3. Select any Workspace
4. Name the room anything
5. Choose "Public" visibility
6. Create room

Expected Result:

The room to exist after being created longer than a few days even if there is no activity, e.g. A comment, in the room

Actual Result:

The rooms exist upon creation but after some time (e.g. a day or two) no longer exist at all

Workaround:

Create more rooms

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• [x ] iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: v1.3.25-8
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers): ladue@expensify.com, mitch@expensify.com: Nobody can access the rooms I created on the Scaling New Heights 2023 Workspace (Internal Slack Thread on the matter):

https://new.expensify.com/r/2562430281976849
https://new.expensify.com/r/8773812781870040
https://new.expensify.com/r/3959586612649630
https://new.expensify.com/r/4987491735134437
https://new.expensify.com/r/3434009101472088
https://new.expensify.com/r/4254904726222870
https://new.expensify.com/r/1256989570917120
https://new.expensify.com/r/665161930913662
https://new.expensify.com/r/3032291257912066
https://new.expensify.com/r/3406315903006448
https://new.expensify.com/r/686547466607040
https://new.expensify.com/r/6952755378622259
https://new.expensify.com/r/32431901286090
https://new.expensify.com/r/2702250769049829
https://new.expensify.com/r/8947122985459714
https://new.expensify.com/r/7245222272791407
https://new.expensify.com/r/4184640799480230
https://new.expensify.com/r/4149332475254685
https://new.expensify.com/r/8025118228721561
https://new.expensify.com/r/270936148813137
https://new.expensify.com/r/8621841885382647
https://new.expensify.com/r/6132896515134410
https://new.expensify.com/r/7369111933652606
https://new.expensify.com/r/4965829983372246
https://new.expensify.com/r/4432534551888993
https://new.expensify.com/r/2284207808221553
https://new.expensify.com/r/5785123785605013
https://new.expensify.com/r/721879930552392
https://new.expensify.com/r/8517037426366828
https://new.expensify.com/r/7364970798928901
https://new.expensify.com/r/3062642324193697
https://new.expensify.com/r/7113865753115943
https://new.expensify.com/r/8731210460369161
https://new.expensify.com/r/1330157552549867
https://new.expensify.com/r/1785144468114039
https://new.expensify.com/r/3327202258816340
https://new.expensify.com/r/5606476194170807
https://new.expensify.com/r/4205184936451167
https://new.expensify.com/r/3480701359195144
https://new.expensify.com/r/8740827000781699
https://new.expensify.com/r/5190631253157040
https://new.expensify.com/r/862629261219042
https://new.expensify.com/r/3034504570884733
https://new.expensify.com/r/4824039698459455
https://new.expensify.com/r/3925882732955473
https://new.expensify.com/r/5387599258282327
https://new.expensify.com/r/8014015101103719
https://new.expensify.com/r/586356214623967
https://new.expensify.com/r/4497895780096251
https://new.expensify.com/r/725065348498926
https://new.expensify.com/r/5299947723499691
https://new.expensify.com/r/4449253575216744
https://new.expensify.com/r/3616897383310086
https://new.expensify.com/r/3781425557992207
https://new.expensify.com/r/1426003082940340
https://new.expensify.com/r/5384298421713252
https://new.expensify.com/r/6061593298110420
https://new.expensify.com/r/4393405170686928
https://new.expensify.com/r/48721475491292
https://new.expensify.com/r/8253212199051609
https://new.expensify.com/r/6839862476706193

Notes/Photos/Videos:

https://new.expensify.com/r/8947122985459714:

Expensify/Expensify Issue URL:
Issue reported by: mitch@expensify.com
Slack conversation: Internal: https://expensify.slack.com/archives/C04QEB4MJEQ/p1686300766445909?thread_ts=1686256871.864059&cid=C04QEB4MJEQ

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[melvin-bot]

Triggered auto assignment to @jliexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[jliexpensify]

@MitchExpensify - Hi, it's my Saturday tomorrow, and I'm OOO on Monday for a public holiday. This seems urgent, if it's affecting Velocity Global, so I'll reassign this so it can be looked at by someone online.

[melvin-bot]

Triggered auto assignment to @flaviadefaria (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[RobertLadue]

Not sure what the tie in to Velocity Global is, might have missed it in the GH and apologies if I did, and the bigger issue is this is impacting Scaling New Heights 2023. Those were all rooms that Mitch created last week and somehow we lost them all 😭

[MitchExpensify]

haha it is not tied to VG I think @jliexpensify is just mistaken with a separate urgent issue. This is equally urgent though as its tied to an external commit of SNH which happens soon

[stephanieelliott]

@flaviadefaria I will grab this from you since I was chatting about it with @RobertLadue and have done a little testing already