[$500] IOU Report - User is sent to blinking/flashing screen after opening sent IOR request

[lanitochka17]

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Version Number: 1.3.90-1

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

Action Performed:

1. Using two accounts, using User A, send IOU request to User B
2. Using User B, open IOU preview and click on individual request(Red Dot appears with report on LHN)
3. Log out and back in User B and open request

Expected Result:

User is able to open request and view IOU details

Actual Result:

Blinking page is shown after clicking on report
"Hmm, nothing is here" occurs on occasion instead of blinking page or red dot in LHN

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• Windows: Chrome
• MacOS: Desktop

Screenshots/Videos

Android: Native

Bug6249105_1698167408004.XRecorder_24102023_121107.mp4

Android: mWeb Chrome

Bug6249105_1698167328582.RPReplay_Final1698164257.mp4

iOS: Native

iOS: mWeb Safari

MacOS: Chrome / Safari

Bug6249105_1698167222525.Video_2023_10_24-1.mp4

MacOS: Desktop

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[melvin-bot]

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @AndrewGable (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[AndrewGable]

Can you reproduce @greg-schroeder ?

[AndrewGable]

I think @danielrvidal says he is seeing this in production, can you confirm @lanitochka17 ?