Infinite Loading spinner on Login screen

[parasharrajat]

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Action Performed:

1. Open App on Mobile E.cash.
2. Enter username, press continue.
3. Enter the password, press continue.

Expected Result:

Users should sign in to the app.

Actual Result:

Loader is shown the password page and it hangs there forever.

Workaround:

Close the app and restart.

Platform:

Where is this issue occurring?

• Web - Possible
• iOS - Possible
• Android - Found here
• Desktop App - Possible
• Mobile Web - Possible

Version Number: latest
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL:

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[MelvinBot]

Triggered auto assignment to @greg-schroeder (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

[parasharrajat]

This is a serious issue that is aware of for a month but It just occurred again to me and thus it will come for many users. Thus need resolution.

Explanation

During app uses, we run many uncontrolled apis calls which require Auth token. When a user logs out, it is possible that many of these requests are still running and due to this reason, our queue will be paused.
But as we are repeating the queue, it will not resume until we get the token back which causes this issue.

To permanently fix this, we have to flush the queue when the user is logged out.

[parasharrajat]

Just faced the same issue on Desktop App.

[MelvinBot]

Triggered auto assignment to @MitchExpensify (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.