Task - Chat header turns to skeleton after assigning task to user with no chat history

[m-natarajan]

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Version Number: 1.4.74-1
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail: exp around https://expensify.testrail.io/index.php?/tests/view/4561795&group_by=cases:section_id&group_id=291936&group_order=asc
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

1. Go to staging.new.expensify.com and login
2. Go to FAB > Assign task.
3. Assign a task to a user that has no chat history.

Expected Result:

After the task is created, the chat header will not show skeleton.

Actual Result:

After the task is created, the chat header shows skeleton.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6482493_1715848404484.20240516_163050.mp4

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Issue Owner

Current Issue Owner: @aldo-expensify

[melvin-bot]

Triggered auto assignment to @iwiznia (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open Staging deploy checklist to see the list of PRs included in this release, then work quickly on the following:

1. If you find which PR caused the issue/bug, you can reassign it to the person responsible for it.
   • If the author is OOO or won’t get online before the daily deploy is due, you are responsible for finding the best fix/path forward. Don’t hesitate to ask for help!
2. Try to reproduce the issue, if the bug is on production, remove the DeployBlocker label but stay assigned to fix it (or find out which PR broke it to get help from the author).
   • You can adjust the urgency of the issue to better represent the gravity of the bug.
   • If the issue is super low priority, feel free to un-assign yourself.
   • Be careful with PHP warnings, sometimes it is more complex than just adding a null coalescing operator as they might be uncovering some bigger bug.
   • If it was a one-off issue that requires no action (for example, Bedrock was down or it is a duplicated issue), you can close it.

Remember rule #2: Never un-assign yourself from a real DeployBlocker unless you are 100% sure someone else is assigned and will take care of it.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.