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On a very big account typing in search for the first time is incredibly laggy, see recording. The user is continuously trying to type but the application is dropping so many frames that the text is only updated in jumps:
slow_search.mov
What is the impact of this on end-users?
Very slow and frustrating search experience. Borderline functional.
List any benchmarks that show the severity of the issue
(note: the trace also contains other test cases as well)
The customer had ~15k reports loaded in onyx when these tests were conducted, although in focus mode only 6 chats were displayed.
Proposed solution (if any)
None yet, I will go through the profile and see what can be optimised, what exactly caused those lags.
List any benchmarks after implementing the changes to show impacts of the proposed solution (if any)
not available yet
Platforms:
Which of our officially supported platforms is this issue occurring on?
Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari
MacOS: Desktop
Version Number: v9.0.11-5 Reproducible in staging?: not tested Reproducible in production?: yes Email or phone of affected tester (no customers): customer Logs: See performance file Notes/Photos/Videos: See attached video Expensify/Expensify Issue URL: n/a Issue reported by:@hannojg Slack conversation:https://expensify.slack.com/archives/C05LX9D6E07/p1721919928992729
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What performance issue do we need to solve?
On a very big account typing in search for the first time is incredibly laggy, see recording. The user is continuously trying to type but the application is dropping so many frames that the text is only updated in jumps:
slow_search.mov
What is the impact of this on end-users?
Very slow and frustrating search experience. Borderline functional.
List any benchmarks that show the severity of the issue
The customer shared a profile trace with us:
Firefox 2024-07-25 10.42 profile.json.gz
(note: the trace also contains other test cases as well)
The customer had ~15k reports loaded in onyx when these tests were conducted, although in focus mode only 6 chats were displayed.
Proposed solution (if any)
None yet, I will go through the profile and see what can be optimised, what exactly caused those lags.
List any benchmarks after implementing the changes to show impacts of the proposed solution (if any)
not available yet
Platforms:
Which of our officially supported platforms is this issue occurring on?
Version Number: v9.0.11-5
Reproducible in staging?: not tested
Reproducible in production?: yes
Email or phone of affected tester (no customers): customer
Logs: See performance file
Notes/Photos/Videos: See attached video
Expensify/Expensify Issue URL: n/a
Issue reported by:@hannojg
Slack conversation:https://expensify.slack.com/archives/C05LX9D6E07/p1721919928992729
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Issue Owner
Current Issue Owner: @sakluger