Intacct - Tapping 3 dots not redirected to credentials page & authentication error displayed

[izarutskaya]

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Version Number: 9.0.20
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4859515
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Go to https://staging.new.expensify.com/
2. Tap profile icon -- workspaces-- workspace
3. Tap more features -- enable accounting
4. Tap sage intacct-- connect
5. Enter invalid credentials & tap confirm
6. Note authentication error is shown
7. Tap on 3 dots

Expected Result:

Tapping 3 dots user must be directed to credentials page & authentication error must not be displayed on entering invalid credentials.

Actual Result:

Tapping 3 dots user not directed to credentials page & authentication error displayed on entering invalid credentials.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6572959_1723730442204.screenrecorder-2024-08-15-14-22-05-49_compress_1.mp4

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Issue Owner

Current Issue Owner: @yuwenmemon

[melvin-bot]

Triggered auto assignment to @kadiealexander (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @madmax330 (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[izarutskaya]

Production - different error

Screenrecorder-2024-08-15-18-59-31-738_compress_1.mp4

[izarutskaya]

We think this issue might be related to the #vip-vsb