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QBO – Unable to change preferred exporter in QBO connection #49797

@mvtglobally

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@mvtglobally

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Version Number: v9.0.40-1
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5006859
Email or phone of affected tester (no customers): applausetester+shsb22145@applause.expensifail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause Internal Team

Slack conversation:

Action Performed:

Prerequisite
Workspace is connected to QBO
Another Admin is added to the workspace

  1. Navigate to Accounting
  2. Click on Export
  3. Click Preferred Exporter
  4. Select the unchecked workspace admin
  5. Wait for the connection to sync and check the preferred exporter

Expected Result:

The newly selected exporter is displayed with a checkmark

Actual Result:

The selected exporter does not stay selected and the exporter is reverted back to the previous one

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6615731_1727334878461.2024-09-26_10_05_27.mp4

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