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[HOLD for payment 2024-11-14] HOLD ON PR #52228 [$250] ND app hangs at the splash screen when on a bad connection and opening after a while #51185

@m-natarajan

Description

@m-natarajan

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Version Number:
Reproducible in staging?: needs reproduction
Reproducible in production?: needs reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1728600237229689

Action Performed:

  1. Be on a bad connection
  2. Open the ND

Expected Result:

ND should open and should not stuck on the splash screen

Actual Result:

ND is stuck at the splash screen and refreshing the screen logs user out

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence ![image (6)](https://github.com/user-attachments/assets/afb30d72-3f25-449b-90c7-3f6dc3bf0d5e)

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021852278098288894434
  • Upwork Job ID: 1852278098288894434
  • Last Price Increase: 2024-11-01
Issue OwnerCurrent Issue Owner: @
Issue OwnerCurrent Issue Owner: @zirgulis

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AutoAssignerNewDotQualityUsed to assign quality issues to engineersAwaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.ExternalAdded to denote the issue can be worked on by a contributorMonthlyKSv2Needs ReproductionReproducible steps neededReviewingHas a PR in reviewretest-weeklyApply this label if you want this issue tested on a Weekly basis by Applause

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