BA -The BA flow doesn't open automatically after clicking the Start Over option

[lanitochka17]

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Version Number: 9.0.81-0
Reproducible in staging?: Y
Reproducible in production?: Unable to check on Prod
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/cases/view/1971064&group_by=cases:section_id&group_order=asc&group_id=283225
Issue reported by: Applause - Internal Team
Component: Workspace Settings

Action Performed:

1. Log in with an account (that does not have any bank account already added)
2. Enable staging Web secure server in Account Preferences if disabled
3. Navigate to the add bank account modal (Workspace settings > More features > Workflows > Connect bank account)
4. Begin the process of adding a bank account but exit in the middle of it
5. Click on 'Connect bank account' in workspace settings
6. Click on "Start over" button, then confirm in the modal

Expected Result:

The bank account flow opens automatically after confirming the Start Over option in the modal

Actual Result:

The bank account flow doesn't open automatically after clicking the Start Over option. It opens after dismissing the modal window and reopening the bank account flow

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6707500_1736190783387.Recording__335__2_.mp4

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[melvin-bot]

Triggered auto assignment to @thienlnam (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[aldo-expensify]

I'm not being able to reproduce:

Screen.Recording.2025-01-06.at.5.09.50.PM.mov

In another try the loading screen took longer to finish, but it did finish in the end after waiting long enough.

[aldo-expensify]

If there is a bug, I think it is more likely to be related to the App. I'll remove DeployBlocker to proceed with the backend deploy.

[thienlnam]

Actually, this looks like it was from the RestartBankAccount endpoint taking a long time to complete so this is internal

It took 23 seconds to get the server response in that request