[$250] Concierge chat - 'Back' app button redirects to 'Workspaces' instead of 'Concierge'

[mitarachim]

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Version Number: 9.1.15-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Yes, reproducible on both
If this was caught during regression testing, add the test name, ID and link from TestRail: Exploratory.
Email or phone of affected tester (no customers): testexpensify9+onvoardin000005@gmail.com
Issue reported by: Applause Internal Team
Device used: Samsung A15, Android 14 | iPhone SE 3rd generation (2022), iOS 18.3.2
App Component: Other

Action Performed:

1. Open Hybrid app or go to: https://staging.new.expensify.com/
2. Sign up with new gmail account
3. Click on 'Join'
4. Click on 'Manage my team's expenses'
5. Click on '1-10 employees' > Continue
6. Click on 'QBD' > Continue
7. Go to Hybrid app and loggin with the same account
8. Tap on 'Concierge' chat
9. Tap on 'workspace' deeplink from the first task
10. Tap 'Back' button from the app (not back OS button)

Expected Result:

The user should be redirected to Concierge chat

Actual Result:

The user is redirected to 'Workspaces' page.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6775014_1742351016285.az_recorder_20250318_230458.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021902393745076359952
• Upwork Job ID: 1902393745076359952
• Last Price Increase: 2025-03-19

Issue Owner

Current Issue Owner: @ahmedGaber93

[melvin-bot]

Triggered auto assignment to @lschurr (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[samranahm]

🚨 Edited by proposal-police: This proposal was edited at 2025-03-19 17:07:47 UTC.

Proposal

Please re-state the problem that we are trying to solve in this issue.

Concierge chat - 'Back' app button redirects to 'Workspaces' instead of 'Concierge'

What is the root cause of that problem?

Here

App/src/pages/workspace/WorkspaceInitialPage.tsx

Line 444 in fa8eb81

onBackButtonPress={() => Navigation.goBack(route.params?.backTo ?? ROUTES.SETTINGS_WORKSPACES.route)}

we are using ROUTES.SETTINGS_WORKSPACES that take us back to workspaces page

What changes do you think we should make in order to solve the problem?

Update the logic like this to always go back on from route

onBackButtonPress={() => Navigation.goBack(route.params?.backTo)}

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

N/A

What alternative solutions did you explore? (Optional)

Reminder: Please use plain English, be brief and avoid jargon. Feel free to use images, charts or pseudo-code if necessary. Do not post large multi-line diffs or write walls of text. Do not create PRs unless you have been hired for this job.

[github-actions]

⚠️ @samranahm Thanks for your proposal. Please update it to follow the proposal template, as proposals are only reviewed if they follow that format (note the mandatory sections).

[mitarachim]

we have different behavior in Prod Android Hybrid (9.1.9.8 from playstore)

2025-03-19.7.09.15.PM.mp4

but have same behavior in Prod Android: mWeb Chrome (v9.1.14-5) and iOS Hybrid (v9.1.14-5)

ScreenRecording_03-19-2025.19-21-30_1.MP4

2025-03-19.7.18.21.PM.mp4

[lschurr]

Started convo here: https://expensify.slack.com/archives/C01GTK53T8Q/p1742399049471069