[Due for payment 2025-04-16] [Better Expense Report View] Expense Reports - Unable to play video attachment

[lanitochka17]

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Version Number: 9.1.16-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): applausetester+23803280@applause.expensifail.com
Issue reported by: Applause - Internal Team

Action Performed:

Precondition:

• Log in with Expensifail account

1. Go to staging.new.expensify.com
2. Go to workspace chat
3. Submit an expense
4. Go to Reports
5. Go to Expense Reports
6. Click on the expense report
7. Click + > Add attachment
8. Upload a video to the expense report
9. Click on the video to play it

Expected Result:

The video can be played

Actual Result:

Nothing happens after clicking on the video.
On mweb, Android and iOS, the video is in full screen view but unable to play

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6777166_1742492656105.20250321_014040.mp4

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Issue Owner

Current Issue Owner: @Kicu

[melvin-bot]

Triggered auto assignment to @flodnv (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[luacmartins]

This view is behind a beta. NAB. @Kicu @DylanDylann