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[Due for payment 2025-08-01] [Due for payment 2025-07-30] Expense - Report preview is empty after reset app #66814

@jponikarchuk

Description

@jponikarchuk

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Version Number: 9.1.84-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
Email or phone of affected tester (no customers): dsjnoisjsojsdo@gmail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.5 / Chrome
App Component: Money Requests

Action Performed:

  1. Go to staging.expensify.com
  2. Open 1:1 DM.
  3. Submit an expense to the user.
  4. Go to Account > Troubleshoot > Clear cache and restart > Reset and refresh app.
  5. Go back to Inbox and open the same 1:1 DM in Step 2.

Expected Result:

The report preview will show the expense.

Actual Result:

The report preview is empty after reset app.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

1.mp4

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Issue OwnerCurrent Issue Owner: @strepanier03

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringWeeklyKSv2

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