IOS - Report Custom Export – Missing confirmation modal when export starts

[lanitochka17]

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Version Number: 9.1.90-9
Reproducible in staging?: Y
Reproducible in production?: Unable to validate in Prod
If this was caught during regression testing, add the test name, ID and link from TestRail: #65149
Email or phone of affected tester (no customers): andreylazutkinutest+070801a@gmail.com
Issue reported by: Applause - Internal Team

Action Performed:

1. Login with account that has an IS Template added with name "Report Custom Export" and several expenses
2. Go to Reports > Expenses
3. Select any expense
4. Tap Export > Report Custom Export

Expected Result:

Confirmation modal that states your export has begun should be displayed

Actual Result:

Confirmation modal that states your export has begun doesn't not appear.
Sometime screen stays the same, sometime moves back to previous screen with Export option

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6910778_1754606129286.ScreenRecording_08-07-2025_15-28-02_1.2.mp4

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[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @Beamanator (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source