[hold for payment 2025-09-02] [$250] Exclude commercial feeds from broken connection error

[joekaufmanexpensify]

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Email or phone of affected tester (no customers): applausetester+ccardfeed@applause.expensifail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: @m-natarajan
Slack conversation: #convert

Action Performed:

1. Add a commercial card feed.
2. Assign a card.
3. Have the card return 531 when scraping it.

Expected Result:

We don't show the broken connection error for the feed on the frontend because it is a commercial feed. We should exclude commercial feeds from this logic. 531 for a commercial card is quite rare, and it should self-resolve within ~24 hours.

Actual Result:

We show the broken connection error for the feed on the frontend, even though there is nothing to reconnect.

Workaround:

N/A

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021955713305867181916
• Upwork Job ID: 1955713305867181916
• Last Price Increase: 2025-08-13

Issue Owner

Current Issue Owner: @rushatgabhane

[melvin-bot]

Current assignee @joekaufmanexpensify is eligible for the Bug assigner, not assigning anyone new.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021955713305867181916

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rushatgabhane (External)