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Staging/Dev: Adding VBA using plaid bounces the user to manual step of adding Routing/Account number #6940

@aldo-expensify

Description

@aldo-expensify

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Action Performed:

  1. Create new dot account
  2. Create Workspace
  3. Add VBA account using plaid:
    • Bank: Chase
    • User: user_good
    • Password: pass_good

Expected Result:

After choosing the saving account, it should take the user to the "Company information" step

Actual Result:

User is taking to the "Connect bank account" step where he can manually input Routing and Account number

Screen.Recording.2021-12-29.at.4.13.34.PM.mov

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Input manually the Routing/Account numbers

Platform:

Where is this issue occurring?

  • Web
  • iOS
  • Android
  • Desktop App
  • Mobile Web

Version Number:
Reproducible in staging?:
Reproducible in production?:
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
Expensify/Expensify Issue URL:
Issue reported by:
Slack conversation:

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