[Due for payment 2025-10-22] [$250] Expense - Track expense is moved to Self DM again after being submitted to WS while offline.

[jponikarchuk]

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Version Number: 9.2.27-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2219752/test-runs/TR-1187/folder/13176877/41237365/940181942
Email or phone of affected tester (no customers): ibellicotest+1897@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 / Android 12 / Chrome ( mWeb / Hybrid app) - Windows 11 / Chrome
App Component: Money Requests

Action Performed:

Prerequisite: Account has a Self DM.
Prerequisite 2: Account has at least one workspace.

1. Open the Expensify app.
2. Turn off internet connection.
3. Create a manual expense and submit it to Self DM.
4. Once redirected to chat, tap on "Submit it to someone"
5. Select any workspace and complete creation flow.
6. Tap on the back button on the top left corner to return to Self DM.
7. Note that expense submitted to workspace, is still visible but with a strikethrough.
8. Navigate to the workspace where expense was submitted.
9. Open the expense report.
10. Turn on internet connection.
11. Note that infinite loading is displayed.
12. Tap on back button on the top left corner to return to chat.
13. Note that report is now displayed empty.
14. Return to Self DM.
15. Note that expense is displayed again on Self DM.
16. Open expense.
17. Note that system message about expense being moved to report on workspace, is still visible.

Expected Result:

Track expense submitted to workspace while offline, should remain on the workspace when recovering internet connection.

Actual Result:

When user moved a track expense to a workspace while offline and recovers internet connection on report, infinite loading is displayed, and also, when returning to chat, expense disappears from report and is moved to Self DM again automatically.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

11.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~021975902085754834153
• Upwork Job ID: 1975902085754834153
• Last Price Increase: 2025-10-16

Issue Owner

Current Issue Owner: @stephanieelliott

[melvin-bot]

Triggered auto assignment to @stephanieelliott (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @rlinoz (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[lakchote]

That's a very specific edge case and not a core flow. Demoting.