[Due for payment 2026-02-04] Video - Spinner does not show when video is loading

[vincdargento]

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Version Number: 9.2.59-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #66793
Email or phone of affected tester (no customers): jnsonijsoidjsiosjios@gmail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.5 / Chrome
App Component: Chat Report View

Action Performed:

1. Go to staging.new.expensify.com
2. Go to any chat.
3. Upload a video.
4. Click on the video to play it.

Expected Result:

Spinner will show when video is loading.

Actual Result:

Spinner does not show when video is loading.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

bug.mp4

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Issue Owner

Current Issue Owner: @mallenexpensify

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @madmax330 (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.