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Android / iOS - Attachment - User is not able to send video files when selecting gallery option #8275

@kavimuru

Description

@kavimuru

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Action Performed:

  1. Launch the app and login
  2. Go to any chat
  3. Tap + and select add attachment option in the compose box
  4. Select "Choose from Gallery"
  5. Select a video file and send it

Expected Result:

Video file is sent successfully. If file type is not supported user shouldn't be able to select mp4 files from the gallery or supported file types should be displayed when selecting the "Choose from Gallery" option

Actual Result:

When the user attaches the video, the video is not attached and is constantly loaded in iOS and in Android filet type not supported error message after sending the file

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • iOS
  • Android
  • Mobile Web

Version Number: 1.1.44_2

Reproducible in staging?: y

Reproducible in production?: y

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

https://user-images.githubusercontent.com/43996225/159777459-686bad81-60ef-450e-8699-41ee7cd5cb5f.mp4
Bug5492625_IMG_20220316_100905

Bug5492625_20220316_095705.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause (Exploratory)

Slack conversation:

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