[Due for payment 2026-05-07] Onboarding - QA guide avatar and user name disappear after reopening #admins

[lanitochka17]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: 9.3.61-2
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #87166
Email or phone of affected tester (no customers): sdosidjosidjnoisjniosj@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.2 / Chrome
App Component: Chat Report View

Action Performed:

1. Go to staging.new.expensify.com
2. Create a new Gmail account.
3. Complete onboarding.
4. Create a workspace.
5. Go to #admins room.
6. Open another report.
7. Go to #admins room.
8. Might need to repeat Step 6 and 7.

Expected Result:

QA guide avatar and email will not disappear.

Actual Result:

QA guide avatar and email disappear after reopening #admins room.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

123-123.mp4

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Issue Owner

Current Issue Owner: @mallenexpensify

[melvin-bot]

You have been assigned to this deploy blocker because you recently merged this PR: #87166

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[marcaaron]

I think @mountiny is out. Trying to repro...