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[No QA] Update Getting-Started-with-the-Reports-Page.md#72372

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[No QA] Update Getting-Started-with-the-Reports-Page.md#72372
clarajones-expensify merged 4 commits into
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@stephanieelliott stephanieelliott self-assigned this Oct 11, 2025
@stephanieelliott stephanieelliott requested a review from a team as a code owner October 11, 2025 04:06
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Concierge reviewer checklist:

  • I have verified the accuracy of the article
    • The article is within a hub that makes sense, and the navigation is correct
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    • The grammar, spelling, and punctuation are correct.
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  • I have verified the formatting of the article
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    • The article's tone is professional, friendly, and suitable for the target audience.
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    • The article is not missing any information, nor does it contain redundant information.
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For more detailed instructions on completing this checklist, see How do I review a HelpDot PR as a Concierge Team member?

cc @clarajones-expensify

@melvin-bot melvin-bot Bot requested review from clarajones-expensify and removed request for a team October 11, 2025 04:07
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@clarajones-expensify Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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HelpDot Documentation Review

Overall Assessment

This PR updates the "Getting Started with the Reports Page" documentation with targeted improvements that address user confusion around filtering functionality and comparison with Expensify Classic. The changes focus on clarifying filter availability, improving section organization, and adding practical guidance for users transitioning from Classic to New Expensify.

Scores Summary

  • Readability: 8/10 - Clear language and improved organization, though some sections could benefit from better flow
  • AI Readability: 9/10 - Enhanced keywords, descriptive headings, and better context throughout
  • Style Compliance: 7/10 - Generally follows Expensify style but has minor formatting inconsistencies

Key Findings

Positive Aspects:

  • Enhanced keyword metadata significantly improves discoverability for common user issues (date range, missing filters, visibility issues)
  • New FAQ entry addressing Classic vs New Expensify comparison directly tackles a common user pain point
  • Better section organization with more descriptive headings ("Filters on the Reports page in New Expensify")
  • Clearer separation between expense and report filtering capabilities
  • Improved practical guidance with specific filter examples

Areas for Improvement:

  • Minor formatting inconsistencies in bullet points and spacing
  • Some bullet points could be more concise while maintaining clarity
  • The "Available Filters" section uses inconsistent formatting (backticks vs bold)

Recommendations

High Priority:

  1. Standardize formatting: Use consistent formatting for filter names throughout (recommend backticks for UI elements)
  2. Review bullet point structure: Some items mix different formatting styles within the same list

Medium Priority:

  1. Consider adding a brief comparison table: A simple table showing Classic vs New Expensify filter equivalents could enhance the new FAQ entry
  2. Enhance the callout box: The current tip about clicking the search box could be more prominent or include a screenshot reference

Files Reviewed

  • /docs/articles/new-expensify/reports-and-expenses/Getting-Started-with-the-Reports-Page.md - Overall Positive - Meaningful improvements to user guidance with enhanced SEO keywords and practical filtering advice

Note: This is a strategic documentation improvement that addresses real user confusion points while maintaining good overall quality.

@github-actions github-actions Bot changed the title Update Getting-Started-with-the-Reports-Page.md [No QA] Update Getting-Started-with-the-Reports-Page.md Oct 11, 2025
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A preview of your ExpensifyHelp changes have been deployed to https://678a6ce2.helpdot.pages.dev ⚡️

Updated articles:

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HelpDot Documentation Review

Overall Assessment

This PR makes focused improvements to the "Getting Started with the Reports Page" documentation, addressing user confusion around filtering functionality and transitions from Expensify Classic. The changes demonstrate a clear understanding of user pain points while maintaining overall documentation quality.

Scores Summary

  • Readability: 8/10 - Clear, accessible language with improved organization and flow
  • AI Readiness: 9/10 - Significantly enhanced keywords and descriptive headings improve discoverability
  • Style Compliance: 7/10 - Generally follows Expensify standards with minor formatting inconsistencies

Key Findings

Major Strengths:

  • Strategic keyword enhancement: Added highly relevant search terms (date range, missing filters, workspace filters, visibility issues) that directly address user search patterns
  • Practical user guidance: New FAQ addressing Classic vs New Expensify differences provides concrete solutions to common user confusion
  • Improved information architecture: More descriptive section headings and better separation of expense vs report filtering
  • Enhanced specificity: Clear enumeration of available filters with practical examples

Areas Needing Attention:

  • Formatting consistency: Mixed use of backticks and bold formatting for UI elements within the same section
  • Bullet point structure: Some inconsistencies in formatting and spacing
  • Minor grammar: "How do comments work on a report?" should align with previous question structure

Recommendations

Critical Actions:

  1. Standardize UI element formatting (recommend consistent use of backticks for filter names: Date, Merchant, etc.)
  2. Ensure bullet point formatting consistency throughout the document

Enhancement Opportunities:

  1. Consider adding a simple comparison table for Classic vs New Expensify filters in the new FAQ section
  2. The search box tip could be enhanced with visual emphasis or screenshot reference

Files Reviewed

  • Getting-Started-with-the-Reports-Page.md - Strong strategic improvement addressing real user needs with enhanced SEO and practical guidance

Overall Quality Score: 8/10 - This is a well-targeted update that meaningfully improves user experience while maintaining documentation standards. The enhanced keywords alone significantly improve discoverability for users struggling with common filtering issues.

Detailed formatting feedback provided as inline comments for specific implementation guidance.

title: Getting Started with the Reports Page
description: Learn how to use the Reports page in New Expensify to view, filter, and manage your expense data using report previews, tables, filters, and smart suggestions.
keywords: [New Expensify, reports page, report preview, report table, filters, smart suggestions, expense management, add expenses, bulk actions]
keywords: [New Expensify, reports page, report preview, report table, filters, smart suggestions, expense management, add expenses, bulk actions, date range, search, expenses missing]

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Keywords improvement: Good addition of "date range, search, expenses missing" keywords to improve SEO and searchability. These terms align well with the content covered in the article.


## Can someone comment on a report?
Yes, if someone comments on a report, a **Comments** section appears and the layout adjusts to make space for the discussion.
## Why don’t I see the same filters as in Expensify Classic?

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Readability violation: The FAQ question "Why don't I see the same filters as in Expensify Classic?" could be more specific. Consider: "What happened to filters from Expensify Classic?" or "Where are the Classic filters in New Expensify?"

Get familiar with the Reports page in New Expensify. This guide walks you through using report previews, tables, filters, and smart suggestions to streamline your expense-tracking workflow.

The **Reports page** shows a full list of your reports and related expenses. While the Inbox highlights what needs attention, this page helps you explore, filter, and export your expense data.
The Reports page in New Expensify gives you a complete view of your submitted, approved, and reimbursed expenses—all in one place. This guide shows you how to use report previews, tables, filters, and smart suggestions to track, manage, and take action on your expenses more efficiently.

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Style improvement: The opening sentence is clear and benefit-focused, which follows HelpDot best practices. However, consider adding a breadcrumb path below the H1 to help with AI readiness (e.g., "Settings > Workspaces > Reports").


New Expensify simplifies filtering compared to Classic. Some filters like “All Time” or “All Workspaces” aren’t available in the same way. Instead:

- Use the **Date Range** picker to simulate “All Time”

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Expensify Style violation: Use "workspace" consistently instead of "Workspace" when referring to the workspace switcher feature. Should be "workspace switcher" to match Expensify's standard terminology.


- **Add unreported expenses to a report**: Use filters to find unreported expenses, and then add them to a report with just a few clicks.
- **Quickly search reports**
- **Quickly search and locate specific reports using filters.**

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Formatting issue: The bullet point ends with a period followed by another bullet point. This creates inconsistent formatting. Either remove the period or restructure as separate bullets for better readability.

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HelpDot Documentation Review

Overall Assessment

This PR contains focused improvements to the "Getting Started with the Reports Page" documentation. The changes streamline content, enhance user guidance, and better address the transition from Expensify Classic to New Expensify. The updates demonstrate good editorial judgment in simplifying complex information while maintaining completeness.

Scores Summary

  • Readability: 8/10 - Clear, accessible language with good flow. The introduction is more engaging and direct.
  • AI Readiness: 7/10 - Good structure and descriptive headings, though some minor improvements possible in metadata completeness.
  • Style Compliance: 8/10 - Follows Expensify documentation standards well with consistent formatting and terminology.

Key Findings

Strengths:

  • Improved user focus: The new introduction immediately clarifies the page's value proposition
  • Better organization: Filter section restructuring makes information more scannable
  • Practical FAQ addition: The Classic vs New Expensify comparison directly addresses user confusion
  • Streamlined content: Removed redundant filter control explanations that weren't adding value
  • Enhanced keywords: Added relevant search terms like "date range" and "expenses missing"

Areas for consideration:

  • The removal of some filter control details may leave power users wanting more specifics
  • The new FAQ structure works well but could benefit from more actionable guidance

Recommendations

Immediate actions:

  • Consider adding a brief note about where users can find more detailed filter documentation if needed
  • The content quality is strong - no critical changes required

Future enhancements:

  • Consider adding visual cues or screenshots for the filter interface mentioned
  • The FAQ section could benefit from step-by-step guidance for the Classic migration scenarios

Files Reviewed

  • Getting-Started-with-the-Reports-Page.md: Approved - Well-executed content improvements with better user focus and clearer organization

This review assessed content accuracy, user experience, formatting consistency, and overall documentation quality. The changes represent a net positive improvement to user guidance.

- Search bars
- Chips (selectable tags)
- Radio buttons or checkboxes
- **Expenses:** can be filtered by `Date`, `Merchant`, `Category`, `Tag`, `Amount`, `Reimbursable`, `Billable`, `Status` (e.g. Unreported)

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Formatting inconsistency: The list uses backticks around filter names inconsistently. Either use backticks for all filter names or remove them entirely for consistency. Also, consider using bullet points instead of inline listing for better scannability.

- Use the **Workspace Switcher** to move between workspaces
- Use **Unreported** or **Open** status filters to find expenses without reports

## How do comments work on a report?

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FAQ structure violation: The FAQ question "How do comments work on a report?" should be more specific and actionable. Consider: "How do I comment on a report?" or "What happens when someone comments on a report?"

- **Workspace**
- **Tags** (if enabled)
- **Status** (e.g., pending, reimbursed)
- **Reports:** can be filtered by `Submitter`, `Workspace`, `Report Status` (e.g. Open, Approved, Paid), `Date`

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Formatting inconsistency: Same issue as line 90 - inconsistent use of backticks around filter names. Also, the parenthetical examples should be formatted consistently (either all with "e.g." or standardized abbreviations).

- **Status** (e.g., pending, reimbursed)
- **Reports:** can be filtered by `Submitter`, `Workspace`, `Report Status` (e.g. Open, Approved, Paid), `Date`

To view other available filters, click into the **search box** on the Reports or Expenses page.

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Formatting consistency: The instruction "To view other available filters, click into the search box..." should maintain consistent formatting. Consider using consistent formatting for UI elements throughout the document.


## Can someone comment on a report?
Yes, if someone comments on a report, a **Comments** section appears and the layout adjusts to make space for the discussion.
## Why don’t I see the same filters as in Expensify Classic?

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FAQ structure violation: The question doesn't use proper ## subheading format. FAQ questions should be formatted as "## Why don't I see the same filters as in Expensify Classic?" with the question mark included in the heading.

- Use the **Workspace Switcher** to move between workspaces
- Use **Unreported** or **Open** status filters to find expenses without reports

## How do comments work on a report?

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FAQ structure violation: Same issue as line 139 - the question should be formatted as "## How do comments work on a report?" using proper ## subheading format for FAQ questions.

- **Report status** (e.g., Open, Approved, Reimbursed)

## Filter Controls
### Available Filters in New Expensify

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Heading level violation: Using ### (H3) for "Available Filters in New Expensify" creates an inconsistent heading hierarchy. This should be ## (H2) to maintain proper document structure and match other sections like "How Filtering Works".

description: Learn how to use the Reports page in New Expensify to view, filter, and manage your expense data using report previews, tables, filters, and smart suggestions.
keywords: [New Expensify, reports page, report preview, report table, filters, smart suggestions, expense management, add expenses, bulk actions]
keywords: [New Expensify, reports page, report preview, report table, filters, smart suggestions, expense management, add expenses, bulk actions, date range, search, expenses missing]
---

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AI Readiness violation: Missing breadcrumb path below the YAML metadata. Add a breadcrumb path like "Reports > Reports page" after line 6 to help users understand where this feature is located in the navigation.

- **Report status** (e.g., Open, Approved, Reimbursed)

## Filter Controls
### Available Filters in New Expensify

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AI Readiness violation: Use ## instead of ### for subheadings. This heading should be "## Available Filters in New Expensify" to maintain proper heading hierarchy (only use # and ## levels).

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HelpDot Documentation Review

Overall Assessment

This PR refines the "Getting Started with the Reports Page" documentation with improved clarity, better organization, and more comprehensive information. The changes demonstrate thoughtful restructuring to enhance user comprehension and practical guidance.

Scores Summary

  • Readability: 8/10 - Excellent improvements in introduction clarity and section organization, with minor opportunities for further simplification
  • AI Readiness: 9/10 - Strong descriptive headings, enhanced metadata, and clear contextual information throughout
  • Style Compliance: 8/10 - Good adherence to HelpDot standards with consistent terminology and proper formatting

Key Findings

Strengths:

  • Significantly improved introduction - The new opening paragraph provides immediate value by clearly stating what users can accomplish
  • Enhanced metadata - Added relevant keywords (date range, search, expenses missing) improve discoverability
  • Better section organization - "Using Filters" and "Using Smart Suggestions" headings provide clearer context
  • More comprehensive FAQ - Addition of Expensify Classic comparison question addresses likely user confusion
  • Improved practical guidance - Better explanation of filter capabilities and locations

Areas for improvement:

  • Some sentences could be simplified further for 8th-grade reading level
  • Minor inconsistencies in formatting and punctuation
  • Opportunity to enhance scan-ability with more bullet points

Recommendations

High Priority:

  1. Simplify complex sentences - Break down longer explanations into shorter, more digestible chunks
  2. Enhance bullet point usage - Convert some paragraph text to bulleted lists for better scan-ability
  3. Standardize punctuation - Ensure consistent use of periods in bullet points

Medium Priority:

  1. Add more specific examples - Include concrete scenarios for when to use different features
  2. Consider adding visual callouts - Use formatting to highlight key concepts
  3. Review technical terminology - Ensure all terms are user-friendly

Files Reviewed

  • docs/articles/new-expensify/reports-and-expenses/Getting-Started-with-the-Reports-Page.md - Improved with better structure and comprehensive content updates

Overall Quality Score: 8.3/10

This is a solid documentation improvement that enhances user experience through better organization and more practical guidance. The changes align well with HelpDot standards and provide clear value to users navigating the Reports page functionality.

Note: This assessment represents the overall quality and impact of the documentation changes. The improvements in structure and content significantly enhance the user experience.

title: Getting Started with the Reports Page
description: Learn how to use the Reports page in New Expensify to view, filter, and manage your expense data using report previews, tables, filters, and smart suggestions.
keywords: [New Expensify, reports page, report preview, report table, filters, smart suggestions, expense management, add expenses, bulk actions]
keywords: [New Expensify, reports page, report preview, report table, filters, smart suggestions, expense management, add expenses, bulk actions, date range, search, expenses missing]

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AI Readiness violation: Keywords should include navigation paths to help users find this feature. Consider adding "reports navigation" or "reports menu" to help users understand where to find the Reports page in the app.

@clarajones-expensify clarajones-expensify merged commit f36fc56 into main Oct 20, 2025
12 of 13 checks passed
@clarajones-expensify clarajones-expensify deleted the stephanieelliott-patch-18 branch October 20, 2025 22:09
@melvin-bot melvin-bot Bot added the Emergency label Oct 20, 2025
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melvin-bot Bot commented Oct 20, 2025

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@clarajones-expensify looks like this was merged without a test passing. Please add a note explaining why this was done and remove the Emergency label if this is not an emergency.

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no reviewer checklist needed

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🚀 Deployed to staging by https://github.com/clarajones-expensify in version: 9.2.35-0 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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🚀 Deployed to production by https://github.com/blimpich in version: 9.2.35-4 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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