Create Attach-and-edit-receipts-on-expenses.md

docs/articles/new-expensify/reports-and-expenses/Attach-and-edit-receipts-on-expenses.md

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+---
+title: Attach and edit receipts on expenses
+description: Learn how to properly attach, verify, and troubleshoot receipts on expenses in New Expensify for audits and accounting.
+keywords: [attach receipt, verify receipt, missing receipt, expense attachments, audit trail, New Expensify, receipt not showing]
+---
+
+<div id="new-expensify" markdown="1">
+
+Make sure your receipts are attached correctly to individual expenses for audit and accounting compliance. This guide explains how to attach, verify, and troubleshoot receipts in New Expensify — and when to use report comments for additional documentation.
+
+# How to Attach and Verify Receipts on Expenses
+
+## Who can attach receipts to an expense
+- **Attach or replace a receipt**: The member who created the expense, or a Workspace Admin.
+- **Edit a receipt in an Approved or Paid report**: Requires the report to be unapproved first (see below).
+
+---
+
+## Where to Attach Receipts for Audits and Exports
+
+Receipts must be attached **directly to the expense** to be visible in:
+- Audit trails
+- Accounting exports
+- PDF reports
+
+Attaching receipts in the report comment thread does **not** link them to any expense and will not meet audit or export requirements.
+
+---
+
+## How to Attach a Receipt to an Expense
+
+**On web:**
+1. Open the expense. 
+2. Click the green **+** on the receipt icon.
+3. Click **Choose file** to add the receipt image file. 
+
+**On mobile:**
+1. Open the expense. 
+2. Click the green **+** on the receipt icon.
+3. Take a photo or upload a file from your device image gallery.
+
+## How to replace an existing receipt
+
+**On web:**
+1. Open the expense and click on the receipt image. 
+2. Click the three dots > **Replace**.
+3. Click **Choose file** to add the receipt image file. 
+
+**On mobile:**
+1. Open the expense and tap the receipt image.
+2. Tap the three dots > **Replace**.
+3. Take a photo or upload a file from your device image gallery.
+
+---
+
+## When to Use Report Comments for Supporting Documentation
+
+Each expense can only have **one receipt** attached. If you have **additional documents**, like an itemized breakdown or supporting files, you can add those in the report comments.
+
+### Examples:
+- Attach the **credit card receipt** to the expense (shows the total, tip and payment method).
+- Add the **itemized receipt** in the report comments (shows specific items ordered).
+- Upload contracts, invoices, or confirmations that support reimbursed expenses.
+
+**Reminder:** Only receipts attached to the expense count for audits, exports, and compliance.
+
+---
+
+## How to Fix a Missing or Misplaced Receipt
+
+If a receipt was added to the report comments instead of the expense:
+
+1. Download the file from the comment.
+2. Open the relevant expense. 
+3. Click the green **+** on the receipt icon.
+4. Click **Choose file** to add the receipt image file. 
+
+---
+
+## How to Edit Receipts in Approved or Paid Reports
+
+Approved and Paid reports are locked for editing. To make changes:
+
+1. (Admins only) Open the report.
+2. Click **More > Cancel Payment** (if Paid).
+3. Then click **More > Unapprove**.
+4. The member can then click **More > Undo Submit**.
+5. Now the expense and receipt can be updated.
+
+**Note:** If the report was exported to accounting, delete the export before resubmitting.
+
+---
+
+# FAQ
+
+## Why isn’t my receipt showing on the expense?
+It was likely uploaded in the report comments. Receipts must be attached directly to the expense to appear properly.
+
+## Can I attach one receipt to multiple expenses?
+No. Each expense must have its own receipt. You can upload the same file more than once if needed.
+
+## Can someone else upload a receipt to my expense?
+Only the expense creator or a Workspace Admin can attach a receipt an expense.
+
+## Will auditors see receipts added in report comments?
+No. Receipts in the comments section are considered supplemental and are not included in audits, exports, or downloadable reports.
+
+## Can I attach both the card and itemized restaurant receipts?
+Yes. Attach the **card receipt** to the expense itself, and upload the **itemized receipt** in the report comments as supporting documentation.