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Ensure headings render as such #4

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Expand Up @@ -185,28 +185,28 @@ Key: * = open source & + = free use.
- [SeeClickFix](http://www.seeclickfix.com/) - web tool for citizens to report and vote on neighborhood issues.
- [Sentiment analysis](http://thegovlab.org/wiki/Sentiment_analysis_and_opinion_mining) - e.g. through Google Analytics.

####Measuring ISP bandwidth
#### Measuring ISP bandwidth

- http://www.dslreports.com/speedtest
- http://www.pingtest.net/
- https://www.google.com/get/videoqualityreport/ – video streaming quality

####Measuring telephony
#### Measuring telephony

- http://www.ringcentral.com/support/qos.html – voice quality
- http://www.rootmetrics.com/us – cell phone coverage

####800 phone tip service, e.g. to report cyber porn, cyber bullying
#### 800 phone tip service, e.g. to report cyber porn, cyber bullying
- http://www.missingkids.com/cybertipline
- https://www.cybertip.ca/app/en/

###dashboarding tools
### dashboarding tools
- [Tableau](http://www.tableau.com/) - helps people visualize and understand their data.
- [D3.js](http://alternativeto.net/software/d3-js/) – a JavaScript library for manipulating documents based on data.

##Useful Resources
## Useful Resources

###Communication
### Communication

- [Call Recorder](http://www.ecamm.com/mac/) - skype plug-in to record audio and video calls.
- [Discourse](http://www.discourse.org/) – a platform for community discussion. Whenever you need a mailing list, a forum to discuss something, a chat room where you can type paragraphs, consider Discourse. Watch demo [HERE](https://www.youtube.com/watch?v=huvacbBV8hY).
Expand All @@ -227,7 +227,7 @@ Key: * = open source & + = free use.
- [Zulip](https://zulip.com/) - similar to Slack, hosted, per-organization. No publicly available information.
- [Unison](https://www.unison.com/) – a fast messenger and group collaboration tool that lets teams work more quickly together, especially across different locations and time zones.

###Misc Data Science
### Misc Data Science

- [CSV Kit](https://github.com/onyxfish/csvkit) - A suite of utilities for converting to and working with CSV.
- [D3.js](http://d3js.org/) - a JavaScript library for manipulating documents based on data.
Expand All @@ -239,7 +239,7 @@ Key: * = open source & + = free use.
- [VIDA](https://vida.io/) - to build, reuse and customize data visualizations with D3.JS in the cloud.
- [VIDI](http://www.dataviz.org/) - drupal data visualization modules.

###Examples of Innovative Platforms and Tools
### Examples of Innovative Platforms and Tools

- [Access to Justice Author](http://www.a2jauthor.org/) (A2J Author®) - a cloud based software tool that delivers greater access to justice for self-represented litigants by enabling non-technical authors from the courts, clerk’s offices, legal services organizations, and law schools to rapidly build and implement user friendly web-based interfaces for document assembly.
- [AngelList](https://angel.co/) - where the world meets startups. Investors: invest in early-stage startups. Startups: find team members, angel investors and venture capital.
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