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The GCP (google cloud project) dashboard is at https://console.cloud.google.com/home/dashboard?project=jcsda-helpdesk. JEDI Infra and Phil should have access. I created a Service Account to use for our issue spreadsheet named "jcsda-helpdesk-sheets" |
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TODO: update columns to add Resolution Descriptions and check box parser. |
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@gibbsp this is a place holder for our auto assignments based on requesting organization. I know Christian and Nate are going to be owners of some projects too. Can you provide me with a full list of "Requesting Organization (or project)" and a corresponding JCSDA member? I will update this file and the drop down options in Helpdesk.yml.
Description
This PR builds off of Phil's helpdesk issue template to automatically populate a spreadsheet with information on the ticket. It will update upon open, description change, and close.
Issue(s) addressed
Resolves https://github.com/JCSDA-internal/github-admin/issues/137
Dependencies
None
Impact
Expected impact on downstream repositories:
Manual Testing Instructions (optional)
If you would like your reviewers to manually build and test the change, please include
instructions on how the change should be built and tested. Also include a short
justification on why manual testing is necessary for this change.
Checklist
Further Notes - work for a different PR:
The helpdesk label does not appear to assign the JCSDA AOP label correctly and makes a new one?Fixed in another PRI want to update the template for a "Triage" Or "Upon closure section" for the assignee or manager to fill out - this auto populate columns such as "Triage Category" and "Root Cause"(Tracked in new issue Add Closing Notes to helpdesk template #23)Update template to have a drop down menu for Partner agencies and projects so we have clear assignee (and funding) mapping(Tracked in new issue Update Helpdesk yaml to included partner drop down #22)