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Fire police emc utility buttons #55

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Merged
Lacah merged 11 commits into from
Oct 21, 2023
Merged

Fire police emc utility buttons #55

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9cfd270
911 workspace updated on response open metrics.
Oct 8, 2023
11a997f
Email Notification for open and closed emergency issues
Oct 8, 2023
9d60ce2
911 Record producer created
Oct 8, 2023
cdee786
This branch summarizes priority, urgency, short description and popul…
Oct 10, 2023
74c530a
Emergency form case summery notified to Assigned To manager.
Oct 11, 2023
e39ff6f
4 Buttons created for Response Dispatch
Oct 11, 2023
25aa2e1
Notification for issue assigned to user #3
Oct 12, 2023
e6ea82e
This subflow integrates ChatGPT with ServiceNow, transmitting priorit…
Oct 17, 2023
2c09ce2
This flow transfers the priority, urgency, and short description to t…
Oct 17, 2023
c516f7a
When emergency case is logged the agent can hit the Fire/Police/Utili…
Oct 19, 2023
6c7c4f7
Merge branch 'main' into FirePoliceEmcUtilityButtons
Lacah Oct 21, 2023
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102 changes: 102 additions & 0 deletions ...746d431d/author_elective_update/par_dashboard_widget_7afc8e0f47653d10c17696116ff4fbec.xml
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<?xml version="1.0" encoding="UTF-8"?><record_update sys_domain="global" table="par_dashboard_widget">
<par_dashboard_widget action="DELETE">
<canvas display_value="">fafc8e0fef653d10f36d01618752fbed</canvas>
<component display_value="Heading">1f6e0643eca7a637e36bd7833549ec9e</component>
<component_props>{"variant":"header-tertiary","label":"Happening now","wontWrap":false,"hasNoMargin":false,"level":"1"}</component_props>
<h>3</h>
<name/>
<stored_component/>
<sys_class_name>par_dashboard_widget</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-02 15:48:27</sys_created_on>
<sys_domain>global</sys_domain>
<sys_id>7afc8e0f47653d10c17696116ff4fbec</sys_id>
<sys_mod_count>1</sys_mod_count>
<sys_name/>
<sys_overrides/>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_update_name>par_dashboard_widget_7afc8e0f47653d10c17696116ff4fbec</sys_update_name>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-02 16:17:03</sys_updated_on>
<visualization/>
<w>48</w>
<widget_props/>
<x>0</x>
<y>0</y>
</par_dashboard_widget>
<sys_update_version action="INSERT_OR_UPDATE">
<action>DELETE</action>
<application display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</application>
<file_path/>
<instance_id>9ba29d2cdb0a5f886578f22ebf961961</instance_id>
<instance_name>dev58822</instance_name>
<name>par_dashboard_widget_7afc8e0f47653d10c17696116ff4fbec</name>
<payload><![CDATA[<?xml version="1.0" encoding="UTF-8"?><record_update sys_domain="global" table="par_dashboard_widget">
<par_dashboard_widget action="INSERT_OR_UPDATE">
<canvas display_value="">fafc8e0fef653d10f36d01618752fbed</canvas>
<component display_value="Heading">1f6e0643eca7a637e36bd7833549ec9e</component>
<component_props>{"variant":"header-tertiary","label":"Happening now","wontWrap":false,"hasNoMargin":false,"level":"1"}</component_props>
<h>3</h>
<name/>
<stored_component/>
<sys_class_name>par_dashboard_widget</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-02 15:48:27</sys_created_on>
<sys_domain>global</sys_domain>
<sys_id>7afc8e0f47653d10c17696116ff4fbec</sys_id>
<sys_mod_count>1</sys_mod_count>
<sys_name/>
<sys_overrides/>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_update_name>par_dashboard_widget_7afc8e0f47653d10c17696116ff4fbec</sys_update_name>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-02 16:17:03</sys_updated_on>
<visualization/>
<w>48</w>
<widget_props/>
<x>0</x>
<y>0</y>
</par_dashboard_widget>
</record_update>]]></payload>
<payload_hash>-436888524</payload_hash>
<record_name/>
<reverted_from/>
<source>a84b82f347a53110984fc88bd36d43c4</source>
<source_table>sys_upgrade_history</source_table>
<state>previous</state>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-04 23:36:30</sys_created_on>
<sys_id>f64b46f347a53110984fc88bd36d43d9</sys_id>
<sys_mod_count>0</sys_mod_count>
<sys_recorded_at>18afd0cd2e10000001</sys_recorded_at>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-04 23:36:30</sys_updated_on>
<type>PAR Dashboard Widget</type>
<update_guid>b64b46f33ea53110ac949267c1eeb4d9</update_guid>
<update_guid_history>b64b46f33ea53110ac949267c1eeb4d9:-436888524</update_guid_history>
</sys_update_version>
<sys_metadata_delete action="INSERT_OR_UPDATE">
<sys_audit_delete display_value="">28a69d8947713110984fc88bd36d43a7</sys_audit_delete>
<sys_class_name>sys_metadata_delete</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 16:58:51</sys_created_on>
<sys_db_object display_value="" name="par_dashboard_widget">par_dashboard_widget</sys_db_object>
<sys_id>1021e9df736f49189de840f8d4020590</sys_id>
<sys_metadata>7afc8e0f47653d10c17696116ff4fbec</sys_metadata>
<sys_mod_count>0</sys_mod_count>
<sys_name/>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_parent/>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_scope_delete display_value="">564d3bc910cd4e6f950f8a931f9bc701</sys_scope_delete>
<sys_update_name>par_dashboard_widget_7afc8e0f47653d10c17696116ff4fbec</sys_update_name>
<sys_update_version display_value="par_dashboard_widget_7afc8e0f47653d10c17696116ff4fbec">f64b46f347a53110984fc88bd36d43d9</sys_update_version>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 16:58:51</sys_updated_on>
</sys_metadata_delete>
</record_update>
63 changes: 63 additions & 0 deletions ...7746d431d/author_elective_update/sc_cat_item_catalog_340e690947f13110984fc88bd36d4334.xml
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<?xml version="1.0" encoding="UTF-8"?><record_update table="sc_cat_item_catalog">
<sc_cat_item_catalog action="DELETE">
<sc_cat_item display_value="Report Issues">221de1c547f13110984fc88bd36d43f1</sc_cat_item>
<sc_catalog display_value="Customer Service">65bcd377c3011200b12d9f2974d3aea0</sc_catalog>
<sys_class_name>sc_cat_item_catalog</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 18:40:59</sys_created_on>
<sys_id>340e690947f13110984fc88bd36d4334</sys_id>
<sys_mod_count>0</sys_mod_count>
<sys_name>Customer Service.Report Issues</sys_name>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_update_name>sc_cat_item_catalog_340e690947f13110984fc88bd36d4334</sys_update_name>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 18:40:59</sys_updated_on>
</sc_cat_item_catalog>
<sys_update_version action="INSERT_OR_UPDATE">
<action>DELETE</action>
<application display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</application>
<file_path/>
<instance_id>9ba29d2cdb0a5f886578f22ebf961961</instance_id>
<instance_name>dev58822</instance_name>
<name>sc_cat_item_catalog_340e690947f13110984fc88bd36d4334</name>
<payload><![CDATA[<?xml version="1.0" encoding="UTF-8"?><record_update table="sc_cat_item_catalog"><sc_cat_item_catalog action="INSERT_OR_UPDATE"><sc_cat_item display_value="Report Issues">221de1c547f13110984fc88bd36d43f1</sc_cat_item><sc_catalog display_value="Customer Service">65bcd377c3011200b12d9f2974d3aea0</sc_catalog><sys_class_name>sc_cat_item_catalog</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2023-10-08 18:40:59</sys_created_on><sys_id>340e690947f13110984fc88bd36d4334</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Customer Service.Report Issues</sys_name><sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package><sys_policy/><sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope><sys_update_name>sc_cat_item_catalog_340e690947f13110984fc88bd36d4334</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2023-10-08 18:40:59</sys_updated_on></sc_cat_item_catalog></record_update>]]></payload>
<payload_hash>1437160355</payload_hash>
<record_name>Customer Service.Report Issues</record_name>
<reverted_from/>
<source>24db0a7347a53110984fc88bd36d4370</source>
<source_table>sys_update_set</source_table>
<state>previous</state>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 18:40:59</sys_created_on>
<sys_id>f80e690947f13110984fc88bd36d4337</sys_id>
<sys_mod_count>0</sys_mod_count>
<sys_recorded_at>18b1097b4e40000001</sys_recorded_at>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 18:40:59</sys_updated_on>
<type>Catalog Items Catalog</type>
<update_guid>3c0e6909f1f13110effb81a2058c0d36</update_guid>
<update_guid_history>3c0e6909f1f13110effb81a2058c0d36:1437160355</update_guid_history>
</sys_update_version>
<sys_metadata_delete action="INSERT_OR_UPDATE">
<sys_audit_delete display_value="Customer Service.Report Issues">2610b1c947f13110984fc88bd36d4357</sys_audit_delete>
<sys_class_name>sys_metadata_delete</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 18:50:07</sys_created_on>
<sys_db_object display_value="" name="sc_cat_item_catalog">sc_cat_item_catalog</sys_db_object>
<sys_id>5cc5d4b49b144556a45c51550d184911</sys_id>
<sys_metadata>340e690947f13110984fc88bd36d4334</sys_metadata>
<sys_mod_count>0</sys_mod_count>
<sys_name>Customer Service.Report Issues</sys_name>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_parent display_value="Report Issues">221de1c547f13110984fc88bd36d43f1</sys_parent>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_scope_delete display_value="">564d3bc910cd4e6f950f8a931f9bc701</sys_scope_delete>
<sys_update_name>sc_cat_item_catalog_340e690947f13110984fc88bd36d4334</sys_update_name>
<sys_update_version display_value="sc_cat_item_catalog_340e690947f13110984fc88bd36d4334">f80e690947f13110984fc88bd36d4337</sys_update_version>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 18:50:07</sys_updated_on>
</sys_metadata_delete>
</record_update>
63 changes: 63 additions & 0 deletions ...7746d431d/author_elective_update/sc_cat_item_catalog_7feda50947f13110984fc88bd36d4373.xml
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Original file line number Diff line number Diff line change
@@ -0,0 +1,63 @@
<?xml version="1.0" encoding="UTF-8"?><record_update table="sc_cat_item_catalog">
<sc_cat_item_catalog action="DELETE">
<sc_cat_item display_value="Report Issues">221de1c547f13110984fc88bd36d43f1</sc_cat_item>
<sc_catalog display_value="Customer Service">65bcd377c3011200b12d9f2974d3aea0</sc_catalog>
<sys_class_name>sc_cat_item_catalog</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 18:40:39</sys_created_on>
<sys_id>7feda50947f13110984fc88bd36d4373</sys_id>
<sys_mod_count>0</sys_mod_count>
<sys_name>Customer Service.Report Issues</sys_name>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_update_name>sc_cat_item_catalog_7feda50947f13110984fc88bd36d4373</sys_update_name>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 18:40:39</sys_updated_on>
</sc_cat_item_catalog>
<sys_update_version action="INSERT_OR_UPDATE">
<action>DELETE</action>
<application display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</application>
<file_path/>
<instance_id>9ba29d2cdb0a5f886578f22ebf961961</instance_id>
<instance_name>dev58822</instance_name>
<name>sc_cat_item_catalog_7feda50947f13110984fc88bd36d4373</name>
<payload><![CDATA[<?xml version="1.0" encoding="UTF-8"?><record_update table="sc_cat_item_catalog"><sc_cat_item_catalog action="INSERT_OR_UPDATE"><sc_cat_item display_value="Report Issues">221de1c547f13110984fc88bd36d43f1</sc_cat_item><sc_catalog display_value="Customer Service">65bcd377c3011200b12d9f2974d3aea0</sc_catalog><sys_class_name>sc_cat_item_catalog</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2023-10-08 18:40:39</sys_created_on><sys_id>7feda50947f13110984fc88bd36d4373</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Customer Service.Report Issues</sys_name><sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package><sys_policy/><sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope><sys_update_name>sc_cat_item_catalog_7feda50947f13110984fc88bd36d4373</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2023-10-08 18:40:39</sys_updated_on></sc_cat_item_catalog></record_update>]]></payload>
<payload_hash>1437160355</payload_hash>
<record_name>Customer Service.Report Issues</record_name>
<reverted_from/>
<source>24db0a7347a53110984fc88bd36d4370</source>
<source_table>sys_update_set</source_table>
<state>previous</state>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 18:40:39</sys_created_on>
<sys_id>3feda50947f13110984fc88bd36d4377</sys_id>
<sys_mod_count>0</sys_mod_count>
<sys_recorded_at>18b109767100000001</sys_recorded_at>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 18:40:39</sys_updated_on>
<type>Catalog Items Catalog</type>
<update_guid>7feda509a9f13110275022e9fc87e776</update_guid>
<update_guid_history>7feda509a9f13110275022e9fc87e776:1437160355</update_guid_history>
</sys_update_version>
<sys_metadata_delete action="INSERT_OR_UPDATE">
<sys_audit_delete display_value="Customer Service.Report Issues">700e690947f13110984fc88bd36d432f</sys_audit_delete>
<sys_class_name>sys_metadata_delete</sys_class_name>
<sys_created_by>admin</sys_created_by>
<sys_created_on>2023-10-08 18:40:59</sys_created_on>
<sys_db_object display_value="" name="sc_cat_item_catalog">sc_cat_item_catalog</sys_db_object>
<sys_id>053f725b14de47e080501251ad7fa240</sys_id>
<sys_metadata>7feda50947f13110984fc88bd36d4373</sys_metadata>
<sys_mod_count>0</sys_mod_count>
<sys_name>Customer Service.Report Issues</sys_name>
<sys_package display_value="911 Operators Workspace" source="x_snc_911_operat_0">72c87f9547a9b510dca24587746d431d</sys_package>
<sys_parent display_value="Report Issues">221de1c547f13110984fc88bd36d43f1</sys_parent>
<sys_policy/>
<sys_scope display_value="911 Operators Workspace">72c87f9547a9b510dca24587746d431d</sys_scope>
<sys_scope_delete display_value="">564d3bc910cd4e6f950f8a931f9bc701</sys_scope_delete>
<sys_update_name>sc_cat_item_catalog_7feda50947f13110984fc88bd36d4373</sys_update_name>
<sys_update_version display_value="sc_cat_item_catalog_7feda50947f13110984fc88bd36d4373">3feda50947f13110984fc88bd36d4377</sys_update_version>
<sys_updated_by>admin</sys_updated_by>
<sys_updated_on>2023-10-08 18:40:59</sys_updated_on>
</sys_metadata_delete>
</record_update>
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