Voice Quality Issue During Calls Using JavaScript SDK

[codebyalihassan]

I'm having trouble with the Voice JavaScript SDK when making calls to customers or clients. While talking to them, their voices often become unclear or even cut off completely. But when I listen to the recordings afterward, their voices sound fine.
When I'm on a call, the other person's voice sometimes gets hard to hear or disappears altogether.

This problem keeps happening every time I make calls using the Voice JavaScript SDK.

This issue is causing a lot of trouble as it's difficult to have good conversations with clients. I really need help fixing this problem so I can communicate better.

I would really appreciate it if you could help me solve this problem. If you need more information or anything else from me, just let me know.

Thank you,

[ibnsultan]

Have u tried making call from another device, switching ur network conn