Description
Hi OpenCode team,
I’m writing because I have been unable to use OpenCode Go for about a week, even though my subscription is still active.
My membership is set to expire around May 27 or May 28, but for the past several days I have not been able to use OpenCode Go with any model. Every time I try, I receive the following error message:
“We're unable to verify your membership benefits at this time. Please ensure your membership is active.”
I have already checked that my membership should still be active, s
o it seems like there may be an issue with the membership verification system on my account.
Could you please check my account and help restore access as soon as possible?
Thank you in advance.
Best regards,
Fabrizio Fioretti/ fabriziofiorettiinc@gmail.com
Plugins
None / default configuration. I am not using any additional plugins.
OpenCode version
Latest version, i always update, I can provide the exact version if needed, but the issue has been happening for about a week across all models.
Steps to reproduce
- Open OpenCode Go with an active membership.
- Try to use any available model.
- Send a prompt or start a new request.
- The request fails and OpenCode shows the following error:
"We're unable to verify your membership benefits at this time. Please ensure your membership is active."
This happens with every model I try, even though my subscription should still be active and expires around May 27/28.
Screenshot and/or share link
Operating System
Windows 10
Terminal
Desktop app
Description
Hi OpenCode team,
I’m writing because I have been unable to use OpenCode Go for about a week, even though my subscription is still active.
My membership is set to expire around May 27 or May 28, but for the past several days I have not been able to use OpenCode Go with any model. Every time I try, I receive the following error message:
“We're unable to verify your membership benefits at this time. Please ensure your membership is active.”
I have already checked that my membership should still be active, s
o it seems like there may be an issue with the membership verification system on my account.
Could you please check my account and help restore access as soon as possible?
Thank you in advance.
Best regards,
Fabrizio Fioretti/ fabriziofiorettiinc@gmail.com
Plugins
None / default configuration. I am not using any additional plugins.
OpenCode version
Latest version, i always update, I can provide the exact version if needed, but the issue has been happening for about a week across all models.
Steps to reproduce
"We're unable to verify your membership benefits at this time. Please ensure your membership is active."
This happens with every model I try, even though my subscription should still be active and expires around May 27/28.
Screenshot and/or share link
Operating System
Windows 10
Terminal
Desktop app