User Story
As a user or administrator
I want to assign a "contact" e-mail for each resource I enter
So that notifications can be sent to other parties responsible for the service or application that is failing.
Access controls
- Only the admin and owner of the resource should be able to see and edit e-mail contact info
- Anonymous users will not see contact e-mail
Considerations
- Send only initial error notice
- repeat after 6, 12, 24 hours, 1 week, and then monthly notices to owner
- provide a contact name and phone number slot too.
- Provide check boxes as options for notifications, in the event
- Notifiy contact on failure
- Notify admin on failure
- notify owner on failure
- send contact e-mail to owner / admin (allows for easy forwarding of e-mail. good for when contact is outside your organization)
- provide a "send notice now" button to e-mail contact if service is CURRENTLY down.
error notice
- Provide the ability to create an error notice e-mail template inside the user interface
User Story
As a user or administrator
I want to assign a "contact" e-mail for each resource I enter
So that notifications can be sent to other parties responsible for the service or application that is failing.
Access controls
Considerations
error notice