Improve Audit Logs to include user, action and timestamp
🎯 Goal
Audit logs should clearly show:
👉 WHO – WHAT – WHEN
Example:
Adam - ATTACHMENT_ADDED - 2026-04-20 12:23
🔍 Current Situation
Right now:
- Audit logging system exists (
AuditService, AuditLog, AuditAction) ✅
- Some actions are logged (e.g. attachments) ✅
- Timestamp exists in DB (
createdAt) ✅
- UI only shows the action ❌
- User (who performed the action) is NOT stored ❌
👉 This means we currently only see WHAT happened, but not WHO or WHEN (in UI).
🧩 What needs to be done
1. Store WHO performed the action (Backend)
In AuditService, update the log method:
log.setUser(securityUtils.getCurrentUserOrNull());
👉 This ensures every audit log contains the user.
2. Add missing audit logs (Backend)
We need to log ALL important actions using:
TicketService
Add logging:
- When a ticket is assigned
- When ticket status is updated
TicketCommentService
Add logging:
- When a comment is created
AttachmentService
✔ Already implemented (ATTACHMENT_ADDED)
(No changes needed here)
3. Update UI (view.jte)
In the Audit Logs section, change rendering to:
@for(var log : auditLogs)
<div>
${log.getUser() != null ? log.getUser().getUsername() : "Anonymous"}
- ${log.getAction()}
- ${log.getCreatedAt()}
</div>
@endfor👉 This will display:
- Username (or Anonymous)
- Action
- Timestamp
✅ Expected Result
Audit logs should display:
- WHO performed the action
- WHAT action was performed
- WHEN it happened
⚠️ Important Notes
- Old logs (already in DB) will not have user → show as
"Anonymous"
- No changes needed to
AuditAction enum
- No need to rebuild the audit system — just extend it
🧠 Summary
- Add user to audit logs
- Add logging in missing places
- Update UI to show full information
This will make the audit logs complete and meet the transparency requirement 👍
Improve Audit Logs to include user, action and timestamp
🎯 Goal
Audit logs should clearly show:
👉 WHO – WHAT – WHEN
Example:
🔍 Current Situation
Right now:
AuditService,AuditLog,AuditAction) ✅createdAt) ✅👉 This means we currently only see WHAT happened, but not WHO or WHEN (in UI).
🧩 What needs to be done
1. Store WHO performed the action (Backend)
In
AuditService, update the log method:👉 This ensures every audit log contains the user.
2. Add missing audit logs (Backend)
We need to log ALL important actions using:
TicketService
Add logging:
TicketCommentService
Add logging:
AttachmentService
✔ Already implemented (
ATTACHMENT_ADDED)(No changes needed here)
3. Update UI (view.jte)
In the Audit Logs section, change rendering to:
👉 This will display:
✅ Expected Result
Audit logs should display:
"Anonymous"AuditActionenum🧠 Summary
This will make the audit logs complete and meet the transparency requirement 👍