ABC User Feedback

ABC User Feedback is a standalone web application designed to manage Voice of Customer (VoC) data. It enables you to efficiently gather and categorize customer feedback. The application is currently utilized in services with a reach of 10 million MAU.

✨ Features

• Feedback Tag: Categorize feedback by topic with customizable tags
• Kanban Mode: Visualize and organize issue groups efficiently
• Issue Tracker: Simple issue tracking with status indicators and external ticket linking
• Single Sign-on: Enterprise-level OAuth authentication
• Role Management: Role Based Access Control (RBAC)
• Dashboard: Statistical visualization for feedback and issues
• 🤖 AI Field: AI-powered feedback analysis (summarization, translation, sentiment analysis)
• 🤖 AI Issue Recommendation: Intelligent issue recommendations based on feedback

🚀 Quick Start

Get started with ABC User Feedback in minutes using our CLI tool:

npx auf-cli init   # initialize infrastructure
npx auf-cli start  # start app

That's it! The application will be running with all required infrastructure.

For detailed installation options, see our Installation Guide.

📚 Documentation

Complete documentation is available at https://docs.abc-user-feedback.com/en/

• Getting Started - User guide and tutorials
• Installation - Detailed setup instructions
• API Integration - REST API documentation
• Configuration - Environment variables and settings

🐳 Docker Images

Pre-built Docker images are available on Docker Hub:

• Web Frontend: docker pull line/abc-user-feedback-web
• API Backend: docker pull line/abc-user-feedback-api

See Docker Hub Images Guide for usage details.

🛠️ Development

For local development setup:

git clone https://github.com/line/abc-user-feedback
cd abc-user-feedback
pnpm install
pnpm build
pnpm dev

See the Manual Setup for complete development instructions.

🤝 Contributing

We welcome contributions! Please see our Contributing Guidelines.

📄 License

Copyright 2025 LY Corporation

Licensed under the Apache License, Version 2.0. See LICENSE for details.

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For questions and support, please visit our documentation.