Skip to content

Dolby SMS "flooding" due to excessive Macro requests #11

@sguttag

Description

@sguttag

While reporting issues to Dolby with their IMS3000 server having random boot up issues, they reported that logs were showing a "flooding" condition via SOAP requests for Macros.

Here is the exact wording from Dolby's tech support:

I got this from engineering, could you please answer the question in detail so I can relay the information to them.

It seems it happens when there is a Soap error with “get_macro_info” method.
The method is called too many time in the same second.
Ie:
[Tue Dec 26 11:54:00 2023][ERROR]: get_macro_info failed "Server is busy"
[Tue Dec 26 11:54:00 2023][WARNG]: [soap_server_entry] Service GetMacroInfo returned fault Message: resource not available
….
last message repeated 24 times.

-Steve

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions