mattermost · amyblais · Jul 21, 2026 · Jul 21, 2026 · Jul 21, 2026 · Jul 21, 2026
diff --git a/source/administration-guide/upgrade/prepare-to-upgrade-mattermost.rst b/source/administration-guide/upgrade/prepare-to-upgrade-mattermost.rst
@@ -58,7 +58,7 @@ We strongly recommend that you:
 - Upgrade your instance of Mattermost to the latest :doc:`Extended Support Release (ESR) </product-overview/mattermost-server-releases>` first before attempting to run the Mattermost v6.0 upgrade.
 
 .. important::
-  Support for Mattermost Server v10.11 :doc:`Extended Support Release </product-overview/mattermost-server-releases>` is coming to the end of its life cycle on August 15, 2026. Upgrading to Mattermost Server v11.7 Extended Support Release or later is recommended. Upgrading from the previous Extended Support Release to the latest Extended Support Release is supported. Review the :doc:`important-upgrade-notes` for all intermediate versions in between to ensure you’re aware of the possible migrations that could affect your upgrade.
+  Support for Mattermost Server v10.11 :doc:`Extended Support Release </product-overview/mattermost-server-releases>` has come to the end of its life cycle on August 15, 2026. Upgrading to Mattermost Server v11.7 Extended Support Release or later is required. Upgrading from the previous Extended Support Release to the latest Extended Support Release is supported. Review the :doc:`important-upgrade-notes` for all intermediate versions in between to ensure you’re aware of the possible migrations that could affect your upgrade.
 
 v6.0 database schema migrations
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

diff --git a/source/product-overview/common-esr-support-rst.rst b/source/product-overview/common-esr-support-rst.rst
@@ -3,4 +3,4 @@
 
 .. important::
 
-   Support for Mattermost Server v10.11 :ref:`Extended Support Release <product-overview/release-policy:extended support releases>` is coming to the end of its life cycle on August 15, 2026. Upgrading to :doc:`Mattermost Server v11.7 or later </product-overview/mattermost-server-releases>` is recommended.
+   Support for Mattermost Server v10.11 :ref:`Extended Support Release <product-overview/release-policy:extended support releases>` has come to the end of its life cycle on August 15, 2026. Upgrading to :doc:`Mattermost Server v11.7 or later </product-overview/mattermost-server-releases>` is required.
diff --git a/source/product-overview/common-esr-support-upgrade.md b/source/product-overview/common-esr-support-upgrade.md
@@ -1,6 +1,6 @@
 <!-- Snippet include; not intended to be a standalone page -->
 
-- Support for Mattermost Server v10.11 [Extended Support Release](https://docs.mattermost.com/product-overview/release-policy.html#extended-support-releases) is coming to the end of its life cycle on August 15, 2026. Upgrading to Mattermost Server v11.7 or later is recommended.
+- Support for Mattermost Server v10.11 [Extended Support Release](https://docs.mattermost.com/product-overview/release-policy.html#extended-support-releases) has come to the end of its life cycle on August 15, 2026. Upgrading to Mattermost Server v11.7 or later is required.
 - Upgrading from one Extended Support Release (ESR) to the next ESR (``major`` -> ``major_next``) is fully supported and tested. However, upgrading across multiple ESR versions (``major`` to ``major+2``) is supported, but not tested. If you plan to skip versions, we strongly recommend upgrading only between ESR releases. For example, if you're upgrading from v8.1 ESR, upgrade to the v9.5 ESR or the v9.11 ESR before attempting to upgrade to the [v10.11 ESR](https://docs.mattermost.com/product-overview/mattermost-v10-changelog.html#release-v10-11-extended-support-release) or the [v11.7 ESR](https://docs.mattermost.com/product-overview/mattermost-server-releases.html).
 - See the [Important Upgrade Notes](https://docs.mattermost.com/upgrade/important-upgrade-notes.html) documentation for details on upgrading to a newer release.
 - See the [changelog in progress](https://bit.ly/2nK3cVf) for details about the upcoming release.

diff --git a/source/product-overview/common-esr-support.md b/source/product-overview/common-esr-support.md
@@ -1,4 +1,4 @@
 <!-- Snippet include; not intended to be a standalone page -->
 
-- Support for Mattermost Server v10.11 [Extended Support Release](https://docs.mattermost.com/product-overview/release-policy.html#extended-support-releases) is coming to the end of its life cycle on August 15, 2026. Upgrading to [Mattermost Server v11.7](https://docs.mattermost.com/product-overview/mattermost-server-releases.html) or later is recommended.
-- All Mattermost users must accept Mattermost's [Acceptable Use Policy](https://mattermost.com/terms-of-use/#acceptable-use-policy) and [Privacy Policy](https://mattermost.com/privacy-policy/) when creating an account or accessing Mattermost. For customers with a Mattermost subscription, including self-hosted deployments, organizations may replace or override the Acceptable Use Policy in the [Mattermost System Console](https://docs.mattermost.com/administration-guide/configure/site-configuration-settings.html#terms-of-use-link) with their own acceptable use or conduct policies, based on contractual terms with Mattermost, so long as your own terms either incorporate the Acceptable Use Policy or include equivalent terms. If you change the default link to add your own terms for using the service you provide, your new terms must include a link to the default terms so end users are aware of the Mattermost Acceptable Use Policy for Mattermost software.
+- Support for Mattermost Server v10.11 [Extended Support Release](https://docs.mattermost.com/product-overview/release-policy.html#extended-support-releases) has come to the end of its life cycle on August 15, 2026. Upgrading to [Mattermost Server v11.7](https://docs.mattermost.com/product-overview/mattermost-server-releases.html) or later is required.
+- All Mattermost users must accept Mattermost's [Acceptable Use Policy](https://mattermost.com/terms-of-use/#acceptable-use-policy) and [Privacy Policy](https://mattermost.com/privacy-policy/) when creating an account or accessing Mattermost. For customers with a Mattermost subscription, including self-hosted deployments, organizations may replace or override the Acceptable Use Policy in the [Mattermost System Console](https://docs.mattermost.com/administration-guide/configure/site-configuration-settings.html#terms-of-use-link) with their own acceptable use or conduct policies, based on contractual terms with Mattermost, so long as your own terms either incorporate the Acceptable Use Policy or include equivalent terms. If you change the default link to add your own terms for using the service you provide, your new terms must include a link to the default terms so end users are aware of the Mattermost Acceptable Use Policy for Mattermost software.
diff --git a/source/product-overview/release-policy.md b/source/product-overview/release-policy.md
@@ -25,9 +25,9 @@ See the full list of all Mattermost Server and desktop app releases and life cyc
 
 Mattermost Extended Support Releases (ESRs) are a strategic choice for organizations looking for stability and reduced frequency of updates. Using ESRs can minimize disruptions associated with frequent upgrades, making them an attractive option for environments where stability is paramount.
 
-Starting with the August 2025 Mattermost server and desktop app releases (server v10.11 and desktop app v5.13), Mattermost has adjusted the ESR life cycle as follows: 
- - **Extended Cadence**: ESRs are released every 9 months.
- - **Prolonged Support**: ESRs are supported for 12 months.
+The lifecycle for Mattermost server and desktop app Extended Support Releases is as follows: 
+ - **Cadence**: ESRs are released every 9 months.
+ - **Support**: ESRs are supported for 12 months.
 
 We strongly recommend planning ahead for upgrades before the end of an ESR's life cycle to ensure continuity in receiving security updates.
 
@@ -48,7 +48,6 @@ gantt
     axisFormat  %b %y
 
     section Releases
-    v10.10                 :done, 2025-07-16, 2025-10-15
     v10.11 & Desktop App v5.13 Extended Support :crit,    2025-08-16, 2026-08-15
     v10.12                 :done, 2025-09-16, 2025-12-15
     v11.0                  :done, 2025-10-16, 2026-01-15
@@ -61,15 +60,16 @@ gantt
     v11.7 & Desktop App v6.2 Extended Support :crit,    2026-05-15, 2027-05-15
     v11.8                  :active, 2026-06-16, 2026-09-15
     v11.9                  :active, 2026-07-16, 2026-10-15
-    v11.10                 :active, 2026-08-16, 2026-11-15
+    v11.10                 :active, 2026-08-14, 2026-11-15
+    v11.11                 :active, 2026-09-16, 2026-12-15
 ```
 
 **Timeline Legend:**
 The chart above shows both release dates and end-of-life dates for each version. ESRs provide longer-term stability for organizations preferring less frequent updates.
 - 🔵 **Blue bars**: Regular feature releases (monthly releases with standard support lifecycle)
 - 🔴 **Red bars**: Extended Support Releases (ESRs), released every 9 months with 12 months of support
-  - v10.11 & Desktop App v5.13: Supported until August 15, 2026
   - v11.7 & Desktop App v6.2: Supported until May 15, 2027
+  - v10.11 & Desktop App v5.13: Support ended August 15, 2026
 
 (esr-notifications)=
 ### ESR Notifications
@@ -88,7 +88,7 @@ The following table lists all releases across Mattermost v7.0, v8.0, and v9.0, i
 
 ```{Important}
 - If you're on a legacy Mattermost release prior to v7.1, in order to take advantage of newer Mattermost releases, you must upgrade to [v7.1 ESR](https://docs.mattermost.com/product-overview/unsupported-legacy-releases.html#release-v7-1-extended-support-release) at a minimum.
-- Upgrading from one Extended Support Release (ESR) to the next ESR (``major`` -> ``major_next``) is fully supported and tested. However, upgrading across multiple ESR versions (``major`` to ``major+2``) is supported, but not tested. If you plan to skip versions, we strongly recommend upgrading only between ESR releases. For example, if you're upgrading from v8.1 ESR, upgrade to the v9.5 ESR or the v9.11 ESR before attempting to upgrade to the [v10.11 ESR](https://docs.mattermost.com/product-overview/mattermost-v10-changelog.html#release-v10-11-extended-support-release) or the [v11.7 ESR](https://docs.mattermost.com/product-overview/mattermost-v11-changelog.html#release-v11-7-extended-support-release).
+- Upgrading from one Extended Support Release (ESR) to the next ESR (``major`` -> ``major_next``) is fully supported and tested. However, upgrading across multiple ESR versions (``major`` to ``major+2``) is supported, but not tested. If you plan to skip versions, we strongly recommend upgrading only between ESR releases. For example, if you're upgrading from v8.1 ESR, upgrade to the v9.5 ESR or the v9.11 ESR before attempting to upgrade to the [v11.7 ESR](https://docs.mattermost.com/product-overview/mattermost-v11-changelog.html#release-v11-7-extended-support-release).
 ```
 
 | **Release** | **Release Type** | **Support ended** |
Original file line number	Diff line number	Diff line change
Expand Up		@@ -3,4 +3,4 @@

		.. important::

		Support for Mattermost Server v10.11 :ref:`Extended Support Release <product-overview/release-policy:extended support releases>` is coming to the end of its life cycle on August 15, 2026. Upgrading to :doc:`Mattermost Server v11.7 or later </product-overview/mattermost-server-releases>` is recommended.
		Support for Mattermost Server v10.11 :ref:`Extended Support Release <product-overview/release-policy:extended support releases>` has come to the end of its life cycle on August 15, 2026. Upgrading to :doc:`Mattermost Server v11.7 or later </product-overview/mattermost-server-releases>` is required.