authentication problem for Napisy24

[XnIcRaM]

Describe the bug
I add provaider for Napisy24 i try with two acc's using user name (not email) and password, trying few times always see in logs: "Throttling napisy24 for 12 hours, until 26/03/10 01:17, because of: AuthenticationError. Exception info: "'Login failed' ~ napisy24.py@92"

To Reproduce
Steps to reproduce the behavior:

1. add provider
2. reset providers
3. try to download subtitle
4. See error

Expected behavior
I expect to see Good and downloading subtitles

Screenshots
If applicable, add screenshots to help explain your problem.

Software (please complete the following information):

• Bazarr: 1.56
• Radarr version 6.0.4.10291
• Sonarr version 4.0.16.2944
• OS: docker

[morpheus65535]

Did you requested API access for your account like instructed in providers selection modal?

I don't use this provider but from what I can see, here's the way to achieve that: https://forum.napisy24.pl/viewtopic.php?f=9&t=142

[mamedul1]

It appears you're encountering a persistent authentication failure that has triggered a throttling mechanism. To determine if the issue lies with the Bazarr configuration or the account itself, I recommend testing the Napisy24 API endpoint directly with your credentials using an independent tool to see if the server accepts the login outside of the Docker environment.

You can use the NeedleCode API Tester to verify your login requests and inspect the raw response from the server. For a better understanding of how to troubleshoot these types of connectivity and permission issues, you might find this guide on debugging API errors helpful, as the logic for resolving authentication failures and 401 errors is universal across RESTful services.