CSV files do not load - OCP\Files\NotFoundException for Editor.bin

[TeslaBenny]

Nextcloud 18.0.1
Ubuntu 18.04.4
Apache 2.4.29
PHP 7.2.24
MariaDB 10.1.44

Whenever I attempt to open an existing CSV file, OPENOFFICE loads and gets stuck at "Loading spreadsheet." I was able to reproduce this on multiple CSV files that were previously saved on my Nextcloud storage.

I am able to load and edit XLSX spreadsheet files successfully without this issue, so it seems to be affecting only the CSV file format.

Logging shows the following error (repeats a few times every 3 seconds that I leave OPENOFFICE open at the "Loading spreadsheet" screen):

[index] Error: OCP\Files\NotFoundException: /appdata_ocrd5xXXXXXX/documentserver_community/doc_2252673686/Editor.bin at

0. /var/www/nextcloud/lib/private/Files/Node/Folder.php line 137
   OC\Files\Node\Root->get("/appdata_ocrd5x ... n")
1. /var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFolder.php line 74
   OC\Files\Node\Folder->get("Editor.bin")
2. /var/www/nextcloud/apps/documentserver_community/lib/Document/DocumentStore.php line 99
   OC\Files\SimpleFS\SimpleFolder->getFile("Editor.bin")
3. /var/www/nextcloud/apps/documentserver_community/lib/XHRCommand/OpenDocument.php line 99
   OCA\DocumentServer\Document\DocumentStore->getDocumentForEditor(2252673686, OC\Files\Node\File {}, "csv", null)
4. /var/www/nextcloud/apps/documentserver_community/lib/XHRCommand/AuthCommand.php line 133
   OCA\DocumentServer\XHRCommand\OpenDocument->openDocument({c: "open",id: " ... e}, OCA\DocumentServer\IPC\IPCChannel {})
5. /var/www/nextcloud/apps/documentserver_community/lib/XHRCommand/CommandDispatcher.php line 45
   OCA\DocumentServer\XHRCommand\AuthCommand->handle({type: "auth",do ... }}, OCA\DocumentServer\Channel\Session {}, OCA\DocumentServer\IPC\IPCChannel {}, OCA\DocumentServ ... {}, OCA\DocumentServ ... {})
6. /var/www/nextcloud/apps/documentserver_community/lib/Channel/Channel.php line 106
   OCA\DocumentServer\XHRCommand\CommandDispatcher->handle({type: "auth",do ... }}, OCA\DocumentServer\Channel\Session {}, OCA\DocumentServer\IPC\IPCChannel {}, OCA\DocumentServ ... {})
7. /var/www/nextcloud/apps/documentserver_community/lib/Controller/SessionController.php line 114
   OCA\DocumentServer\Channel\Channel->handleCommand({type: "auth",do ... }})
8. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 170
   OCA\DocumentServer\Controller\SessionController->xhrSend(null, "2252673686", "393", "dvlx1cr0")
9. /var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 99
   OC\AppFramework\Http\Dispatcher->executeController(OCA\DocumentServ ... {}, "xhrSend")
10. /var/www/nextcloud/lib/private/AppFramework/App.php line 125
    OC\AppFramework\Http\Dispatcher->dispatch(OCA\DocumentServ ... {}, "xhrSend")
11. /var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php line 47
    OC\AppFramework\App::main("OCA\DocumentSe ... r", "xhrSend", OC\AppFramework\ ... {}, {documentId: "22 ... "})
12. <>
    OC\AppFramework\Routing\RouteActionHandler->__invoke({documentId: "22 ... "})
13. /var/www/nextcloud/lib/private/Route/Router.php line 299
    call_user_func(OC\AppFramework\ ... {}, {documentId: "22 ... "})
14. /var/www/nextcloud/lib/base.php line 1008
    OC\Route\Router->match("/apps/documents ... d")
15. /var/www/nextcloud/index.php line 38
    OC::handleRequest()

POST /apps/documentserver_community/3rdparty/onlyoffice/documentserver/doc/2252673686/c/393/dvlx1cr0/xhr_send?t=1581630672890
from 10.X.X.X by USERNAME_REMOVED at 2020-02-13T21:51:14+00:00

[ToshikazuTa]

I was in the same state.
Please give some advice.

[stephenitpro]

I too have this exact issue running on

CentOS 8.1
SELINUX - Enforcing
NextCloud 18.0.3
Redis Running
Nginx
PHP-FPM Running
PHP 7.4.x
APCu Installed
Running the latest Document Server
Both Bundled Apps of Document Server and OnlyOffice Connector enabled

I tried various things but seems that Nextcloud and OnlyOffice integration are fraught with tons of odd glitches and various issues as I trolled the support pages. Definitely does not work out of the box as advertised.

Not complaining just wishing for better, I know the developers are doing their best. Thanks folks.

My errors are very similar but does it for all doc types when trying to use the fancy Document Server integration>

OCP\Files\NotFoundException: /appdata_ocnfgb58bypo/documentserver_community/doc_2422533838/Editor.bin

It creates the subfolder but then the Editor.bin is missing.

[nimkha]

I'm also having the same problem with the same OCP\Files\NotFoundException: /appdata_xxxxxx/documentserver_community/doc_xxxxxxxx/Editor.bin error message. And like @stephenitpro this happens for all doc types for me to.

Was anybody able to solve this?

[sibergad]

Same problem, is there a solution?

[FelixThein]

Now I got this Problem, is there a fix by now?

[lixxdee]

I confirm this issue. / Nextcloud 24.0.2 / Community Document Server 0.1.12 / ONLYOFFICE 7.5.2

[viper4gh]

Same problem with Nextcloud 24.0.3 / Community Document Server 0.1.12 / ONLYOFFICE 7.5.2

And further: csv does not open default by Only Office (it is disabled in the Only Office settings) and before the update a simple editor opened instead, which is also not working anymore. Now the file is downloaded if I click on it.
If I disable the ONLY Office and Document Server app the Nextcloud internal Editor opens.

[AlbiWe]

As I understand, LibreOffice always opens csv files via the import module. This does not (yet) seem to exist in the online versions. Nevertheless, Nextcloud binds the extension .csv with the Office. The problem also occurs in the combination Nextcloud Office - Collabora Online - Built-in CODE server.

(Nextcloud 24.0.4, Collabora Online - Built-in CODE Server 22.5.502, Nextcloud Office 6.2.0 on Ubuntu 20)

[github-actions]

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

[viper4gh]

The problem still exists as described above from me.
NC 28.0.4, Community Document Server 0.1.16, ONLYOFFICE 9.1.2
Office is now throwing an error:

[zszen]

still in nextcloud v29

[github-actions]

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.