Chunked upload not working (Files larger than 10MB)

[grahamsk]

Hi,

I am having trouble with chunked uploads in nextcloud 13. It doesn't seem to work from web ui & sync client.
When trying to upload I get the error message that .file doesn't exist. (See below)

If I change the sync client chunkSize setting on my mac os client then I am able to upload files by effectively disabling chunking when setting chunk size to something larger than the file to be uploaded.

Also, webdav using native OSX Sierra works correctly, the issue is with web ui upload and nextcloud client uploads larger than 10MB.

I also upgraded nextcloud to version 13 from 12 a few weeks ago using the webui.

I should also not that my php settings are correct and in line with https://docs.nextcloud.com/server/13/admin_manual/configuration_files/big_file_upload_configuration.html. I have confirmed this using a phpinfo page on the installation.

Could someone please help me to try and troubleshoot this?

Relevant details:

Nextcloud version (eg, 12.0.2): 13.0.0.14
Operating system and version (eg, Ubuntu 17.04): Ubuntu 16.04
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.18
PHP version (eg, 7.1): 7.0.25

The issue you are facing:

Chunked uploading fails with the following error message:

file-upload.js:274 MOVE https://{url}/remote.php/dav/uploads/{user}/web-file-upload-41fb9a29f46486d4f8d24f9ff0318bab-1520776283884/.file 404 (Not Found)

I've confirmed that if I configure the client (OSX Sierra) with larger chunkSettings than the file to upload then uploads work correctly.

Is this the first time you've seen this error? (Y/N): Y

Steps to replicate it:

1. Upload file larger than 10Mb
2. Check log or developer tools in browser for error message

The output of your Nextcloud log in Admin > Logging:

rewinddir(): 76 is not a valid Directory resource at /var/www/nextcloud/apps/files_external/3rdparty/icewind/streams/src/Wrapper.php#31

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'debug' => 'true',
  'instanceid' => {instanceid}
  'passwordsalt' => {salt}
  'secret' => {secret}
  'trusted_domains' =>
  array (
    0 => {domain}
  ),
  'datadirectory' => '/mnt/datadirectory',
  'overwrite.cli.url' => {overwriteurl}
  'dbtype' => 'mysql',
  'version' => '13.0.0.14',
  'dbname' => {dbname}
  'dbhost' => {dbhost}
  'dbport' => '', 
  'dbtableprefix' => {prefix}
  'dbuser' => {user}
  'dbpassword' => {password}
  'logtimezone' => 'UTC',
  'installed' => true,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 0,
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

[pvanthony]

I am having the same issue.
Nextcloud version 13.0.2
Nginx
php 7.0
Used firefox and chrome.
My desktop client is on Fedora 27

[pvanthony]

The following work around seems to be working. I hope an official fix will come soon.
https://help.nextcloud.com/t/nextcloud-13-chunking-upload-not-working/28755/17

[nextcloud-bot]

Hey, this issue has been closed because the label stale is set and there were no updates for 14 days. Feel free to reopen this issue if you deem it appropriate.

(This is an automated comment from GitMate.io.)

[AndrewErman]

Any news here? I an encountering the same error...

[SvenRath]

Same here

[Olli]

Same here - Workaround doesn't work.

[fizux]

Ditto. Using the docker image.

[AndrewErman]

Hm... Is anybody monitoring this issue except the bot? It seems to be quite critical...