[FIX] mail: move subdomain DNS setup from website to inbound mail doc - #18187
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[FIX] mail: move subdomain DNS setup from website to inbound mail doc#18187jupe-odoo wants to merge 1 commit into
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Hi @jupe-odoo , thanks for take my feedback into account!
Just two small things from my side (removing one full stop, and scaling one image to 50%).
Otherwise, it's good for me, so I'll already delegate r+.
@robodoo delegate+
Cc: @Abridbus
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The inbound mail documentation referred to the subdomain-based method as "MX record", which was too narrow and confusing. Both CNAME and MX records are valid options, but CNAME is simpler to set up as it inherits SPF and other DNS records from the target domain, avoiding extra configuration for outbound mail authentication. The setup instructions were also scattered across the website/domain_names documentation, which is not where users configuring inbound mail would naturally look. In email_servers_inbound.rst, the section is renamed to "DNS records" and consolidated with step-by-step instructions for both Odoo Online and Odoo.sh, recommending CNAME while keeping MX as a noted alternative. All cross-references in email_communication.rst, email_servers_outbound.rst, and domain_names.rst are updated accordingly. task-6191004
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The inbound mail documentation referred to the subdomain-based method as "MX record", which was too narrow and confusing. Both CNAME and MX records are valid options, but CNAME is simpler to set up as it inherits SPF and other DNS records from the target domain, avoiding extra configuration for outbound mail authentication. The setup instructions were also scattered across the website/domain_names documentation, which is not where users configuring inbound mail would naturally look. In email_servers_inbound.rst, the section is renamed to "DNS records" and consolidated with step-by-step instructions for both Odoo Online and Odoo.sh, recommending CNAME while keeping MX as a noted alternative. All cross-references in email_communication.rst, email_servers_outbound.rst, and domain_names.rst are updated accordingly. task-6191004 closes #18187 Signed-off-by: Julien Pendeville (jupe) <jupe@odoo.com>
This was referenced Jul 31, 2026
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The inbound mail documentation referred to the subdomain-based method
as "MX record", which was too narrow and confusing. Both CNAME and MX
records are valid options, but CNAME is simpler to set up as it inherits
SPF and other DNS records from the target domain, avoiding extra
configuration for outbound mail authentication.
The setup instructions were also scattered across the website/domain_names
documentation, which is not where users configuring inbound mail would
naturally look.
In email_servers_inbound.rst, the section is renamed to "DNS records"
and consolidated with step-by-step instructions for both Odoo Online
and Odoo.sh, recommending CNAME while keeping MX as a noted alternative.
All cross-references in email_communication.rst, email_servers_outbound.rst,
and domain_names.rst are updated accordingly.
task-6191004