[CAI-827] Fix yaml load

[mdciri]

List of Changes

updating the way YAML configuration files are read

Motivation and Context

to ensure safe and consistent loading across all services.

How Has This Been Tested?

Locally

Screenshots (if appropriate):

Types of changes

• Chore (nothing changes by a user perspective)
• Bug fix (non-breaking change which fixes an issue)
• New feature (non-breaking change which adds functionality)
• Breaking change (fix or feature that would cause existing functionality to not work as expected)

Checklist:

• My change requires a change to the documentation.
• I have updated the documentation accordingly.

[changeset-bot]

🦋 Changeset detected

Latest commit: 1808ec7

The changes in this PR will be included in the next version bump.

This PR includes changesets to release 3 packages

Name	Type
chatbot-monitor	Patch
chatbot-index	Patch
chatbot	Patch

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[github-actions]

Jira Pull Request Link

This Pull Request refers to the following Jira issue CAI-827

[github-actions]

Branch is not up to date with base branch

@marcobottaro it seems this Pull Request is not updated with base branch.
Please proceed with a merge or rebase to solve this.