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  • Sentry
  • San Jose, CA

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saadk408/README.md

👋 Hey there, I'm Saad Khan

Generative AI & LLM Solution Strategist | Customer Success Executive | SaaS Growth Leader

📖 About Me

I’m Saad Khan a Customer Success Executive with 10+ years of experience leading enterprise programs for Global 1000 and Fortune 500 clients, focused on SaaS, Generative AI, and LLM solution adoption.

I specialize in building scalable customer success frameworks, delivering AI/ML-driven value realization, and aligning post-sales strategies to measurable business outcomes.

🏆 Key Highlights

  • ⚡ AI-Driven Customer Success: Help enterprises adopt GenAI, reducing churn and accelerating time-to-value
  • 📈 Proven Revenue Expansion: Consistently exceeded NRR and upsell targets by identifying customer opportunities
  • 🤝 Executive Stakeholder Engagement: Trusted advisor to C-level leaders via QBRs, EBRs, and success planning
  • 🔧 Cross-Functional Program Delivery: Partnered with Sales, Product, Engineering to deliver large-scale SaaS and AI programs
  • 🌍 Industry Leadership: Speaker & Judge at AI hackathons, webinars, and thought leadership forums

🛠️ Technical Skills

🛠️ Technical Skills

💡 AI & LLMs: LLM Integration · Generative AI Platforms · AI Virtual Agents · Prompt Engineering · Model Tuning
👨‍💻 Programming & APIs: Python · Java · SQL · REST APIs · JSON Troubleshooting
☁️ Cloud & Infrastructure: AWS · Microsoft Azure · Kubernetes · Docker · SaaS Architecture
📊 Customer Success Tools: Salesforce · Gainsight · Zendesk · Jira · HubSpot
⚡ Productivity & Enablement: Replit · Vercel · No-Code/Low-Code Platforms

🎤 Leadership & Speaking

  1. How to Shift from a Non-Tech Field to a Tech Field
  2. Securing Data in the Age of AI: Navigating Risks, Tools & Best Practices
  3. Architecting the Future: Building Real Value with AI—Not Just Hype
  4. Responsible Uses of Generative AI
  5. How AI is Revolutionizing Startups & Entrepreneurship
  6. AI & The Future of Work: What’s Next for the Workforce?

📫 Connect with Me

Email   LinkedIn   Portfolio   GitHub

📊 GitHub Analytics

GitHub Stats GitHub Streak

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  1. Forecast-Sales Forecast-Sales Public

    Time-Series Forecast utilizing Multi-Layer Perceptron Neural Network Regressor to forecast next month's total sales for each Shop-Item combination using historical daily sales for each Shop-Item co…

    Jupyter Notebook

  2. Dog-Breed-Classifier Dog-Breed-Classifier Public

    Utilize Convolutional Neural Networks to classify the breed of dog given a picture of dog, and resembling dog breed given picture of human.

    Jupyter Notebook

  3. SmartCab SmartCab Public

    Train a self-driving cab to maneuver the streets and reach destination without collisions using Reinforcement learning model, Q-Learning

    Jupyter Notebook 1

  4. CustomerSegmentation CustomerSegmentation Public

    Discover customer segments using Unsupervised Learning algorithms applied to real-life data from a wholesale retailer's customer data

    Jupyter Notebook

  5. Finding-Charity-Donors Finding-Charity-Donors Public

    Find possible donors for charity by applying Supervised learning model to census data

    Jupyter Notebook

  6. Home-Credit-Default-Risk Home-Credit-Default-Risk Public

    Jupyter Notebook