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Original file line number Diff line number Diff line change
Expand Up @@ -48,18 +48,18 @@ For Docker:

[source,bash]
----
docker login -u tiny https://registry.containers.tiny.cloud
# Docker prompts for the password; this avoids leaking it in shell history.
docker login -u tiny -p [access-token] registry.containers.tiny.cloud
----

For Podman:

[source,bash]
----
podman login -u tiny registry.containers.tiny.cloud
podman login -u tiny -p [access-token] registry.containers.tiny.cloud
----

All accounts authenticate with the username `tiny`. When prompted, enter the access token supplied by the Tiny account representative. If credentials have not been received, contact `support@tiny.cloud`.
[NOTE]
All accounts authenticate with the username `tiny`. Replace `[access-token]` with the access token supplied by the Tiny account representative. If credentials have not been received, contact link:{supporturl}/[{supportname}].

=== Pull the AI service image

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4 changes: 2 additions & 2 deletions modules/ROOT/pages/tinymceai-on-premises-production.adoc
Original file line number Diff line number Diff line change
Expand Up @@ -105,7 +105,7 @@ The AI service works with Podman as an alternative to Docker. In Podman, contain

[source,bash]
----
podman login -u '<registry-username>' registry.containers.tiny.cloud
podman login -u tiny -p [access-token] registry.containers.tiny.cloud

podman pull registry.containers.tiny.cloud/ai-service-tiny:latest

Expand Down Expand Up @@ -147,7 +147,7 @@ kubectl create namespace tinymce-ai
kubectl create secret docker-registry tiny-registry \
--namespace tinymce-ai \
--docker-server=registry.containers.tiny.cloud \
--docker-username=<registry-username> \
--docker-username=tiny \
--docker-password='<registry-access-token>'
----

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Original file line number Diff line number Diff line change
Expand Up @@ -5,7 +5,7 @@
:keywords: AI, on-premises, troubleshooting, errors, debugging, diagnostics, JWT, container, LLM
:pluginname: TinyMCE AI

Match the symptom to the fix below. If the symptom does not fit any section, escalate to `support@tiny.cloud` with the output of `docker logs ai-service --tail 200` and a redacted copy of the `PROVIDERS` value.
Match the symptom to the fix below. If the symptom does not fit any section, escalate to link:{supporturl}/[{supportname}] with the output of `docker logs ai-service --tail 200` and a redacted copy of the `PROVIDERS` value.

== Quick triage

Expand All @@ -19,7 +19,7 @@ Work through this list to identify the symptom area:
. *Slow, timing out, or failing under load?* See <<performance>>.
. *Scaling, upgrades, or deployment questions?* See xref:tinymceai-on-premises-production.adoc[Production deployment].

If none of the above match, see <<diagnostic-recipes>> and then escalate to `support@tiny.cloud`.
If none of the above match, see <<diagnostic-recipes>> and then escalate to link:{supporturl}/[{supportname}].


[[container-startup-failures]]
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